Complaint Review: wrist-band.com - Houston Texas
- wrist-band.com 1002 Gemini St. Suite 105 Houston, Texas USA
- Phone: 1-877-536-8500
- Web: www.wrist-band.com
- Category: Manufacturers
wrist-band.com No one answers phone, emails oR EVEN SENDS PRODUCT! Houston Texas
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On 8/16, I ordered one sample of their wrist bands. On 8/22 I treid to call them to get the satus, as this was as ample that would have lead me to order 2000 writstbands as a "first order".
Day one... phone rang for 14 minutes stating, "Your call is important to us... Your estimated wait time is less than two minutes" ---- at 15minutes, I hung up.
Day two... I called again... all I got on BOTH phone numbers they advertise was music. No voice prompt. No "You estimated time to be ignored is under two minutes".... nothing but music. All day. A three times I called.
Day three (saturday) - Same as day one... blah, blah, blah, important... blah, blah, blah under two minutes....
This time I hung up after 11 minutes.
Don't bother with the support email - Mike does not return them.... nor does sales.. nor does anyone.
In 30 years of being a businessman, I've yet to come across a company so blatently inept and uncaring - and believe me, I've seen my share.
Called again today (8/26) and was told my sample was never shipped. A glitch in their system.... (even though I did receive the conformations) ... bkah, blah, sorry this.. blah, blah, sorry that...
As a business owner, WHY would I expect to order 2,000 wristbands a month from a company that cannot even send ONE wristband in a timely manner.
Just taking the time to write this in hopes I've saved someone the wasted two weeks of business this excuse for a company has cost me.
This report was posted on Ripoff Report on 08/26/2013 02:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wrist-bandcom/houston-texas-77058/wrist-bandcom-no-one-answers-phone-emails-or-even-sends-product-houston-texas-1079218. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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