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Report: #613505

Complaint Review: Writer's Edge - Internet

  • Submitted:
  • Updated:
  • Reported By: Eric — United States of America
  • Author Not Confirmed What's this?
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  • Writer's Edge Internet United States of America

Writer's Edge Do not order from this company. Internet

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On May 12, I ordered two pens as gifts from their website.  Immediately received an email that the items were in stock and would ship within 1-2 business days and the item would be received in 4-10 business days, quicker if I selected "USPS Priority Mail" which I did.

By May 27, the items were not received and I sent an email to their customer service.  This went unanswered.

On June 1, I sent a second email to customer service and to the company owner inquirying about the status of my order.  No response receive.

On June 6, I filed a complaint with the Better Business Bureau of West Florida.

On June 8, I sent a final email to the company, indicating I had filed a complaint and would not recommend the business to anyone.

On June 10,my items arrived, having been shipped on June 8.  On the receipt was a note to "Karen" stating that the original package had been returned damaged by USPS and could a replacement be sent out ASAP.  Coincidentally, my credit card was not charged until June 8 and the item shipped only after the complaint was filed.

Do not do business with Writer's Edge.  No customer service at all.

This report was posted on Ripoff Report on 06/12/2010 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/writers-edge/internet/writers-edge-do-not-order-from-this-company-internet-613505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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