Complaint Review: Writer's Life - Internet
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- Author Not Confirmed
- Writer's Life Internet USA
- Phone:
- Web: www.writerslife.org
- Category: Con Artists
Writer's Life writerslife.org Con artists, Unauthorized charges Internet
*UPDATE Employee ..inside information: We stand by our clients.
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A few days ago, Writer's Life billed me over $60 for "membership" for their site. If you look through their site, there is no way to discontinue membership. I sent them a support email regarding the charges, and their form letter yammers on about how I agreed to this, which I didn't. Agreeing to buy a sign or a couple of CDs does not entitle them to bill me for an undisclosed membership. They claim that they disclose everything, which is a crock. When I ordered the CD for plots, they offered the sign without a means to refuse to purchase, and there was nothing presented for a membership.
Since I leaened about Writer's Life through social media, I shall spread the word there to avoid the company.
This report was posted on Ripoff Report on 09/08/2017 10:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/writers-life/internet/writers-life-writerslifeorg-con-artists-unauthorized-charges-internet-1398709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee ..inside information
We stand by our clients.
AUTHOR: Customer Support - (USA)
SUBMITTED: Sunday, September 24, 2017
Good day, I am so sorry that you were charged for a membership that you did not want. However, We do offer our customers a YES or NO trial to our membership when they order certain items from us. You have the option of saying NO if you do not wish to join our membership program. We are totally transparent about it on our web page, and you are not forced into joining. Our membership program is packed with content that a lot of authors and writers such as yourself find to be extremely beneficial to them. We do offer you a free, 14-day trial to read the content, watch the videos, consume the newsletters and listen to the insider interviews. As stated on our website and within the terms, if the trial is not cancelled after the free 14 day trial period, you are then charged for the membership, which you can still cancel at any time and receive a full refund. Again, this is not a membership that you are forced to take. IN fact, to be totally transparent on all of our order pages you will see a very visible “No Thanks” option that will NOT put you into our membership, perhaps you overlooked it. Again, I am so sorry for this mistake and want to make things right with you in whatever way I can, including providing you with a full refund if you wish. I would like to try to make up for you not being satisfied and look forward to speaking with you and I hope you have a great day!
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