Complaint Review: Wu-Yi Source, Secrets Expert Tips Package, Comprehensive Weight Loss EBook Package. - Ontario California
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- Wu-Yi Source, Secrets Expert Tips Package, Comprehensive Weight Loss EBook Package. 5300 Ontario Mills Pkwy Ontario, California U.S.A.
- Phone:
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- Category: Weightloss Programs
WUWu-Yi Source, Secrets Expert Tips Package, Comprehensive Weight Loss EBook Package. Will not refund full amount. Three charges of $59.95 - monthly charges of $4.95 and $9.95 - cannot stop them from charging me! Ontario California
*UPDATE Employee: Hello
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I opted in for this free evaluation for weight loss tea. I did not realize they were going to charge me $59.95 per month for this tea. I thought it was just one charge. Now it's been weeks since I returned the tea but they have only refunded me one of the three charges. They also signed me up the two other monthly charges of $4.95 and $9.95 - which I didn't know about.
These are affiliate companies that one must contact as well. I got one charge stopped but I cannot get the $4.95 one to answer the phone. I called Bank of America and they say they cannot get this company to stop charging me - even if they issue another card! I'm pissed and I'm ready to cancel the card pull my money out of this bank.
John
Seattle, Washington
U.S.A.
This report was posted on Ripoff Report on 09/29/2008 02:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source-secrets-expert-tips-package-comprehensive-weight-loss-ebook-package/ontario-california-91764/wuwu-yi-source-secrets-expert-tips-package-comprehensive-weight-loss-ebook-package-will-377051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello
AUTHOR: Shalyn R. - (U.S.A.)
SUBMITTED: Tuesday, August 04, 2009
Hello,
I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.
We appreciate your concerns.
Respectfully,
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