Complaint Review: Wu-Yi Source - Wu-Long Source - OkumaNutritionals - DietAwards - AncientWulong - EDirectsoftware - Billings Montana
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- Author Confirmed
- Wu-Yi Source - Wu-Long Source - OkumaNutritionals - DietAwards - AncientWulong - EDirectsoftware 1302-24th St West, #350 Billings, Montana U.S.A.
- Phone:
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- Category: Misc. Health Specialists
Wu-Yi Source - Wu-Long Source - OkumaNutritionals - dietAwards - AncientWulong - EDirectsoftware Fraudulent Company, Diet Scam, Claiming Oprah Endorses, Don't receive confirmation or product, Unable to return Billings, ripoff Las Vegas Nevada
*UPDATE Employee: Hello
*UPDATE Employee: Wu-Yi
*UPDATE Employee: Never closed and reopened
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Beware any of you trying to lose weight that come across a "very legitimate" sounding company that even Oprah and Rachel Ray endorse on their shows, but many glamour magazines. They also site they have received the "diet of the year award" through DietAwards.org, which also is a scam run out of the same company.
This company claims to sell Wu-Yi tea from china, which claims to lose weight effectively and naturally. Problem is that you receive just plain old green tea. This company closes down and opens up under different names, including Wu-YiSource.com, OkumaNutritionals, Wu-Longsource.com and when you place an order they immediately bill your credit card.
I knew there was a problem immediately because I didn't receive an order confirmation and was very worried that their site was not even a secure site. Got on their customer service on-line line (I'm telling you that this company is an excellent scam artists as I have never fallen for it before) to verify if order went through and talk to a very nice guy who said it did and I would be receiving order confirmation in 48 hours.
That tipped me off something was wrong, and it is now one week later and no product, yet payment posted on my credit card that very day. They have a very convincing website with the president of the company and conntecting you to DietAwards.com.
Anyway DON'T fall for this as I did, because I now had to cancel my credit card, post a dispute, etc. I just think it is shameful that companies like this can flurry on the internet and say and do whatever they want.
Elizabeth
Waynesville, Ohio
U.S.A.
This report was posted on Ripoff Report on 05/31/2007 07:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source-wu-long-source-okumanutritionals-dietawards-ancientwulong-edirectsoftware/billings-montana-59102/wu-yi-source-wu-long-source-okumanutritionals-dietawards-ancientwulong-edirectso-251383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
Hello
AUTHOR: Shalyn R. - (U.S.A.)
SUBMITTED: Tuesday, August 04, 2009
Hello,
I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.
We appreciate your concerns.
Respectfully,
#2 UPDATE Employee
Wu-Yi
AUTHOR: Wuyi Source - (U.S.A.)
SUBMITTED: Friday, February 08, 2008
Hello,
This is purely a misunderstanding. We are very sorry for any miscommunication or inconvenience you have experienced. We would like you to contact us one of three easy ways, Email (teahelp@usa.com), livechat (www.easyweightlosstea.com), or call us (1-866-449-5567). We would like it if you could contact us ASAP so we can help resolve this issue and make your experience with Wu-Yi a pleasant one.
Thank You
Mark
Wu-Yi Source
#1 UPDATE Employee
Never closed and reopened
AUTHOR: Mark - (U.S.A.)
SUBMITTED: Thursday, August 16, 2007
Hello,
We have never closed and reopened, we have had one name change but at no point in time did the site shut down. Okuma's tea is not related to us in anyway! Confirmation is sent out within 48 hours once the order is processed.
You say we were fraud, but a week did go past before you received your order, because you choose regular shipping (7-10 business days). You call us fraud but you still received your order within the 7-10 business days.
We have always been up and running and still are with thousands of very happy customers, i do not see why you have said that the way we do business is fraud.
Thanks,
Mark
Wu-Yi Source
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