Report: #382657

Complaint Review: Wu Yi Source - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Sun, October 19, 2008
Updated: Tue, August 04, 2009
Reported By: — San Antonio Texas

Author Confirmed

Why?

Wu Yi Source Suite 400, 5300 Ontario Mills Pkwy #400, Ontario, California, 91764 Nationwide U.S.A.

Phone: 866-449-5567
Web:
Category: Weight Control

Wu Yi Source Unauthorized charges Ontario California

*UPDATE Employee: Hello

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This company scammed me and has been charging me monthly for e-books and inside secret tips, none of which I have ever read or taken. I cancelled everything with them and had to monitor my account of which I noticed right away there were charges there I did not authorized months after I told them I wanted nothing to do with them. BEWARE!

AJ
San Antonio, Texas
U.S.A.

This report was posted on Ripoff Report on 10/19/2008 08:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-source/nationwide/wu-yi-source-unauthorized-charges-ontario-california-382657. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Hello

AUTHOR: Shalyn R. - (U.S.A.)

SUBMITTED: Tuesday, August 04, 2009

POSTED: Tuesday, August 04, 2009

Hello,

I'm sorry if there was some confusion about your offer and subscriptions. We honestly didn't mean to inconvenience you in any way. The terms and conditions of our offer are visible on the order page, but we will try to make them clearer in the future. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you did not understand our terms and conditions we are happy to offer you a full refund if you would like to return the product. We have always honored our 60-day guarantee and will continue to do so in
the future as we try to improve our site. You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 1-866-989-8949. or visit our site http://www.wu-yisource.com/contactus.php and we will be happy to walk you through the entire cancellation process.

We appreciate your concerns.

Respectfully,

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