Complaint Review: WU-YI Tea Diet Inc. WU-YISOURCE.COM,INSIDERSECRETSTIPS.COM,WEIGHTLOSSEBOOKMEMBERSHIP.COM - Ontario California
- WU-YI Tea Diet Inc. WU-YISOURCE.COM,INSIDERSECRETSTIPS.COM,WEIGHTLOSSEBOOKMEMBERSHIP.COM 5300 Ontario Mills Parkway,UNIT 400 Ontario, California U.S.A.
- Phone: 877-417-4141
- Web:
- Category: Weightloss Programs
WU-YISOURCE.COM, INSIDERSECRETSTIPS.COM, WEIGHTLOSSEBOOKMEMBERSHIP.COM WU-YI Tea Diet Inc. NOT A FREE TRIAL !!COST TO ME TO DATE $ 29.80 PLUS RETURN SHIPPING. Ontario California
*UPDATE Employee: Hello,
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I placed my order for this touted weight loss Tea and was put through a lengthy fill out the forms section. IN this section, besides all the somewhat normal stuff , name, address, why you need to lose weight how much , your age etc,etc,etc, IN all of this is also information about their helpful Secret Tips and an E Book information to speed you on your weight loss journey.
There was not an identifiable phrase that said these will cost you a monthly charge for the next 5 months in the case of the E Book , It is split up into 5 separate $9.95 charges and the Secret Tips is a continuous $4.95 a month for as long as you allow it to be charged as I saw no limits on its charges,
When I received the Tea there is a warning on the package that you are not to open it until you call a number which is on the outer address label of the package. OK, so I call the number and at the time I finish dialing realized that it is simply their way of knowing that you did receive the product and now your 14 day trial period starts.
During my trial I had some physical problems with the tea and my doctor said to stop. It was just 2 days before the 14 days were to be up and I called to cancel the membership and any future orders. I was told that I was already at the end of the 14 day trial and that charges could not be stopped this late, I checked on my card account and yes there it was pending 2 days before the 14 days were up !! but I could return the remaining tea and a Refund would be issued within three work weeks. I did not know at that time that I needed to call 2 other phone numbers to also cancel the charges coming in on my card for the secret tips and the E Book stuff!! they are separate enmities.
Sifistar
Winter Haven,, Florida
U.S.A.
This report was posted on Ripoff Report on 10/08/2008 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-tea-diet-inc-wu-yisourcecominsidersecretstipscomweightlossebookmembershipcom/ontario-california-91764/wu-yisourcecom-insidersecretstipscom-weightlossebookmembershipcom-wu-yi-tea-diet-inc-379370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: Cathy Thompson - (United States of America)
SUBMITTED: Saturday, November 21, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,


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