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Report: #316825

Complaint Review: Wu-Yi Tea - Ontario California

  • Submitted:
  • Updated:
  • Reported By: Burley Idaho
  • Author Confirmed What's this?
  • Why?
  • Wu-Yi Tea 5300 Ontario Mills Parkway, #400 Ontario, California U.S.A.

Wu-Yi Tea ,WU Yi Living Lean Subscription Scam Ontario California

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After receving the tea I wanted to cancel any future shipments to make sure I did not get charged anything other than the "free" trial offer of $6.95. I sent an email to their customer support address, asking for an return authorization number, I had to send an email because when I called the number it only directed me to contact their website.

I never recieved an answer. I then called their 800 number and what you get is a recorded message, which in turn gives an email address that does not work. I then went to their live chat and after several minutes was told I would be removed from any future shipments but still be charged $29.95. Too irritated to fight anymore I let that go, until...

Today as I was checking my bank account on line I notice that there is a charge of 19.95 from a company called Living Lean. I called my bank to inquire about the charge and they said they can not do anything unless the payment clears. So I contacted the Wu Yi source was told to contact Living Lean who told me they would remove me from their subscription but I would still be charged. This is not over, I will not be charged for something I did not authorize. BEWARE!!!!

Abbie
Burley, Idaho
U.S.A.

This report was posted on Ripoff Report on 03/11/2008 10:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yi-tea/ontario-california/wu-yi-tea-wu-yi-living-lean-subscription-scam-ontario-california-316825. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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