Complaint Review: Wu-YiSource.com Easy Weight Loss Tea - Internet
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- Author Confirmed
- Wu-YiSource.com Easy Weight Loss Tea www.Wu-YiSource.com Internet U.S.A.
- Phone:
- Web:
- Category: Sales People
Wu-YiSource.com Aka Easy Weight Loss Tea Company offers free trial for $4.95 shipping, then bills your credit card for $37. Internet
*UPDATE Employee: Hello,
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This company offers you a free trial of their product, then bills your credit card $37. I also discovered my credit card was billed another $19.95. Come to find out, I was billed for some "online access to a diet plan". My bank was able to provide me with a phone number to this company, although when you call, they try to tell you "you had 30 days to cancel your diet plan, and we did not hear from you, so you were billed. I was able to get the $19.95 credited back to me, and this company had the phone number to WuYisource. When you try to call them, you cannot hardly understand the message, or the line is continuously busy. I have made several attempts to cancel, but have not been able to talk to a live person, so now I just got another eamail telling me I have been shipped another box of tea! I am waiting for them to pull another $37 from my card.
Sherry
Redmond, Oregon
U.S.A.
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This report was posted on Ripoff Report on 03/14/2008 07:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wu-yisourcecom-easy-weight-loss-tea/internet/wu-yisourcecom-aka-easy-weight-loss-tea-company-offers-free-trial-for-495-shipping-the-318056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Hello,
AUTHOR: emmaj1 - (United States of America)
SUBMITTED: Saturday, November 21, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-989-8949 and we will be happy to walk you through the entire cancellation process.You can contact us via Email also using this Email ID: support@wuyisource.com
Your satisfaction is our number one concern,
Thanks,
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