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Report: #851866

Complaint Review: www.accountgear.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Saddened — dalry United States of America
  • Author Confirmed What's this?
  • Why?
  • www.accountgear.com Internet United States of America

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In good faith I stupidly decided to give accountgear a go. Bad mistake after paying for an account on there site through Skrill.com   I did not get my account. after mailing them a few times they sent me an email back saying 


Thank you for your order. 

This is a confirmation email for your purchase of the following product '200 Soldier on RK1 - Atlantean (Anarchy Online)' account, for the price of $53.59. 

Your Order Number Is: 143951. 

VERIFICATION
If your order is above $75.00, and you are a first time customer, you are required to be verified. Please e-mail support and request for verification on your order. 

ORDER TRACKING
If you would like an update on your order status, please register to our website.

ADDITIONAL SUPPORT
If you need additional assistance, please check out our FAQ which contains all answers to order questions.

Once again, we thank you for your business!

Sincerely,
Account Services

well I never got the account so I mailed www.moneybookers.com to get my money back and they said

Thank you for your contact regarding the payment made to [www.accountgear.com].

Further to your query, we would like to confirm that the transaction you are referring to has been successfully processed by Skrill (Moneybookers) in accordance with your instructions.

Note that we have contacted the recipient of the funds on your behalf requesting further assistance in reference to your refund request.

As soon as we receive the merchants response, we will get back to you and you will be duly informed about the outcome (no later than 5 business days). 

In the meantime, we recommend you to contact once again their support team and by providing the following Skrill (Moneybookers) transaction ID number: 600040289 , they should be able to locate your payment.

Rest assured that we will keep you posted regarding the status of your case once updates are available.

We thank you for your understanding. 

With best regards,
Iliyan
The Skrill (Moneybookers) Team


so I took there advice and mailed accountgear.com again asking about my account and posting the ticket number. After 1 whole week I have had nothing from them can anyone help me with this or should I just report them to the police?

This report was posted on Ripoff Report on 03/10/2012 05:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwaccountgearcom/internet/wwwaccountgearcom-scammers-internet-851866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

They delivered to my old Skrill Email. All is good! Sorry for the complaint!

AUTHOR: Saddened - (USA)

POSTED: Friday, March 30, 2012

Well it turns out that the problem was that they delivered to my Skrill Email Address and I forgot to update my current e-mail address on my Skrill Account.

I feel bad I posted this complaint as they informed me about this several times by email and until I logged into my Skrill Account and saw that my primary email was still my old email, then I realized the mistake we were having.

For some reason Ripoffreport doesn't allow you to delete complaints so I wanted to at least update this report letting everyone know that they did deliver and the problem was due to them sending to my old email address on my Skrill Account.

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