Complaint Review: Www.buycostumes.com - Nationwide
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- Www.buycostumes.com www.buycostumes.com Nationwide U.S.A.
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- Category: On-Line Business
buycostumes.com Halloween Rip-Off Internet
*Consumer Comment: Call Instead
*Consumer Suggestion: So, you wait till last minute and its THEIR fault?
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Hello, :)
I emailed www.buycostumes.com on 10/29/03 because I needed help. I asked them a question about shipping and yes, I have read all their contact info and fAQS's. There was this shipping method that said Halloween day-OCT. 31st - $14.95. I emailed them and told them exactly where I lived and asked them will it really come on the 31st?
Then I get this letter confirmation and it says Customer service will reply to you. Well, today is 10/30/03 and it looks like I won't be ordering my costume. Don't be fooled by their policy (which is a gimmick). If you're going to get a costume, get it at your local store because if the Customer service are liar's how the hell can you trust them?
Sample:
Me: How long will it take for your product to come here and what's the difference between each shipping method?
Them: We will reply to you shortly.
Me: Emailed them 10/29/03, now it's 10/30/03, with only 1 day left for Halloween.
Result: I'm screwed.
Rip-off
California
U.S.A.
This report was posted on Ripoff Report on 10/30/2003 05:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwbuycostumescom/nationwide/buycostumescom-halloween-rip-off-internet-70606. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
Call Instead
AUTHOR: Curben - (United States of America)
SUBMITTED: Thursday, March 31, 2011
Why didnt you call? They stock up and phone staff for the holidays and that is the most immediate response. However they do have next day shipping and do ship out until 10/30 (depending on how weekends fall
#1 Consumer Suggestion
So, you wait till last minute and its THEIR fault?
AUTHOR: D. - (U.S.A.)
SUBMITTED: Saturday, September 27, 2008
You don't send an e-mail until 10/29, Hallwoeen is 10/31. Do you thinnk they have someone sitting by the computer waiting for your e-mail? THEY ARE BUSY.
You remind me of the customers who came into the costume shop I worked 10/30 or 10/31, all pissed off that there is no selection and long lines.
Halloween's date has never changed, shop early, avoid problems.
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