Report: #395958

Complaint Review:, CentralDispatch A Division Of 1st Auto Transport Directory, Inc Auto Loads

  • Submitted: Sat, November 29, 2008
  • Updated: Fri, March 27, 2009
  • Reported By: Dallas Texas
  •, CentralDispatch A Division Of 1st Auto Transport Directory, Inc Auto Loads
    3525 Del Mar Heights Rd. #212
    San Diego, California

CentralDispatch, CentralDispatch, Auto Transport Load Board, Online Auto Load Board A Division Of 1st Auto Transpor Auto Transport Load Board, is Fraud, Ripoff, Scam, charging customers Credit Cards without my permission and I was told that I will get my refund back but they end up charging me (858) 259-6084 San Diego California

*Consumer Suggestion: industry killers

*Consumer Comment: Response to Central Dispatch complaint

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Beware of this Company Scam Scam Scam Scam Scam Scam Scam Scam Scam

1st Auto Transport Directory, Inc.
3525 Del Mar Heights Rd. #212
San Diego, CA 92130
Phone: (858) 259-6084
Emily M --
I singed up with CentralDispatch on November 23rd 2008, They charge a monthly fee of $49.00 if you pay on a monthly basis, but if you decide to pay them quarterly you will save big bucks, so you will end up paying $39 per month, but here is a CATCH you will have to pay for three (3) in advance so therefore then you can save the crappy $10 per month.

So never the less I signed up with them for the second time, after using CentralDispatch for about 4 days I canceled my account with them and decided that I wont need there service because they allow Non Licensed Auto Transport Brokers, Auto Transport Carriers, the worst thing about CentralDispatch they also allow companies that don't pay Auto Transport Carriers.

CentralDispatch has a RATING SYSTEM where each and every company can give each other rating based on there experience etc.

I have also noticed that CentralDispatch also removes Negative Ratings from companies they have close relationship with so even if you Rate a Company Negative based on your experience they will remove that Rating from that company......I had 100% Rating and they had problems with my company because I spoke up about there Corrupt System.

Here are some companies that has Horrible Ratings and centraldispatch stills allows them.

If you pay close attention to this company you will see that they got 267 Complaints from Auto Transport Carriers, what that means is that these companies don't pay the Auto Transport Carriers for the service they provide for these Scam Companies.


Print Print this page [ see ratings at bottom ]

Express Auto Trans
Carrier / Broker

9772 Princeton-Glendale Rd Ste 6
Cincinnati, OH 45246

Contact: Brandon
Owner/Manager: Keith H
Preferred Contact Method: Phone

Main Phone: 513-881-1900
Local Phone: 513-881-1900
Toll Free: 800-405-0914
Fax Number: 513-870-6674
Hours: M-F 8A-8P S-S 9A-5P EST
Email: Click to Send Email to Express Auto Trans
Web Site:
Operating Authority and Document Packet (Authority, Insurance, W-9, etc.)
ICC-MC#: 459071, 367548
View DOT Info for MC# 459071 (If the DOT website is not accessible, please try again later)
View DOT Info for MC# 367548
View DOT & Insurance Cert./W-9 Form
Note: All documents in the Document Packet were submitted directly by subscriber without verification by CentralDispatch. CentralDispatch makes no representation as to accuracy, warranty, or fitness of these documents, and use of these documents is at the sole discretion and risk of any party that uses the documents.
Reference Information
Established in: 1996
Member of CentralDispatch Since: Aug 1999
Company Description: Express Auto Transport Nationwide Service Transport Broker and Carrier.
Business Reference #1: Cincinnati Auto Auction 513-874-9310
Business Reference #2: Premier Hot Shot, Michael Greer 850-867-0546
Business Reference #3: Diamond B Services, Inc. Randy 307-245-3675
Broker Bond Information
Oasis Capital
Insurance Information
Cargo Company (Canal, Northland, etc.):
Westport Ins. Corp
Cargo Company (Agent):
Brands Insurance
Cargo City/State (Agent): Cincinnati, OH
Cargo Phone (Agent): na Cargo Insurance Limit: 200,000
Cargo Deductible: 1,000
Equipment and Route Information
Number of Trucks: 12
Equipment Description: Open and enclosed trailers.
Route Description: All 48 States
Company Ratings
Ratings History:
Past Month Past 6 Months All-Time
Ratings Score 81.1 84.1 78.6
Positive Positive 29 226 790
Neutral Neutral 2 19 82
Negative Negative 6 35 185
Ratings Score: 78.6*
Ratings Received: 1057
Member Since: Aug 1999
* Ratings Score: Positive ratings receive ONE point. Neutral ratings receive ONE-HALF point. Negative ratings receive ZERO points. Points are combined and computed into an overall Ratings Score PERCENTAGE.
Would you use this company again?
You Previously Rated This Company: Rating Not Rated
For neutral or negative rating, you have the option of including one or more comments from those below.
Late payment
Incomplete payment
Other payment issue
Vehicle not ready for pickup

Shipment different than expected
Damage/loss Not responsive
Damage/loss Fixed
Late pickup and/or delivery
Late cancellation or no show

* Hide All
* Ratings Received (1057)
* Ratings Given To Others (1410)

Click a tab above to view individual ratings.

Well the companies with Low Ratings are still using CentralDispatch, and Most of these companies are without Proper Brokers Bond, Authority etc. I made couple of complaints to them and they end up canceling my account before I decided that I wanted to cancel my account, so I ask them if you are going to cancel my account then I want my full Refund of $117 which I was charged a rate of $39 per month X three months. = $117.00

Well I only got $78.00 Back from CentralDispatch and they end up charging me the $39.00 for no reason and I was told by Company Employee that she will refund my entire Amount, but I only saw $78.00. CentralDispatch is Fraud, Ripoff, Scam, charging customers Credit Cards without my permission and I was told that I will get my refund back but they end up charging me.

I just want others to post similar Scam against this Scam and there operation, because they will charge your Credit Card without your Authorization and that's a Fraud charging a Credit Card Without Customers ( Signature and Permission)


In the end I want CentralDispatch to refund my full amount and I will file a Fraud Alert with My Credit Card Company and I will post more negatives Ripoff Report against this CentralDispatch, and there Scam.

There are new Auto Load Board like example new that offer the same service for allot less and I will Highly recommend good companies.

Dallas, Texas

Click here to read other Rip Off Reports on Carnival Cruise Lines

This report was posted on Ripoff Report on 11/29/2008 10:58 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 Consumer Suggestion

industry killers

AUTHOR: Zeenman1 - (U.S.A.)

I have never had problems with central dispatch as far as service payments. However when you cancel any subscription there is a good chance you will be on the losing side. My biggest complaint with Central Dispatch is the way they have supported the low pay in the industry. I stopped operating a big rig car hauler in 2004 when fuel was 2.00 a gallon. It went to as high as $4.00 in 2007 and the rates where all the same. The site really supports low paying loads in my opinion. The worse thing that happened is Central Dispatch allowing actual auto dealers to post loads. Auto dealers are the cheapest bastards on earth. They want maximum profit with lowest cost. Anyways they post up crack head rates and trucks actually pick up there vehicles. What this does is send the rate under the ground. I would take a vehicle from Miami to LA for $1000 in 2004. Now in 2009 it can be done for $800 or less. That is the biggest problem next to the greedy brokers. The best thing that could happen for the industry is for Central Dispatch to disappear off the web for a good year or more. "The people who do the most work and take all the risk should get paid the most, not the other way around."
Respond to this report!

#2 Consumer Comment

Response to Central Dispatch complaint

AUTHOR: Mike P - (U.S.A.)

I have used Central Dispatch since June of 2008 for picking up loads. I also paid for a 3 month at a time subscription and have not had any problems with Central Dispatch in that regard.

In order for me to sign up for Central Dispatch I had to prove to them that I had all my Federal paperwork in order (Federal Motor Carrier Safety Association) with my MC and DOT numbers. In addition, I had to prove I had the required insurance.

I suppose a company could get signed up and let all of their paperwork and insurance lapse and still use Central Dispatch. Perhaps Central could require yeraly proof of insurance and paperwork, that should keep "illegal" truckers off the road. Whenever you have a system that is used you will have someone trying to get around the system or cheat it altogether.

To the trucker that didn't get his refund, you should report this to your credit card company and see what they could do for you.
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.