Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #689872

Complaint Review: www.fumfie.com - Brooklyn New York

  • Submitted:
  • Updated:
  • Reported By: Really Pissed — Rio Grande New Jersey United States of America
  • Author Not Confirmed What's this?
  • Why?
  • www.fumfie.com 3522 Flatlands Ave. Brooklyn, New York United States of America

www.fumfie.com fumfie, fumfie.com bait and switch, charged for returned merchandise, signed for return but claim they didn't get it Brooklyn, New York

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

www.fumfie.com on or around 01/05/2011. I then received an email that they were trying to reach me regarding my order, so i called back. They proceded to add charges that were not on the website and demanded that I purchase a camera bag,battery package etc. I said ok. When I received the invoice email I noticed that I wanted the 550v instead of the 350v. I called back to change the order and "Chris" told me it was too late, the order had been shipped. However, he assured me, no problem, simply call for an RMA # when I recieve the package and they will exchange it in 1 or 2 days after they recieve my package. Sounded fine to me. I got a package, never opened it, just took it to the ups store and shipped it back at my expense adding $600.00 to the insurance of $100.00 that ups gives automatically.($700.00) insurance for a $679.00 camera. I tracked my ups order and had confirmation of delivery on 01/12/2011,signed for. I called them to confirm my exchange and they said it takes a couple of business days to unpack the package and put it in the system. I waited 2 days, then called almost every day for over 2 weeks and they kept telling me the guy in charge of returns was not in, but as soon as it is unpacked and in the system they will call me to process the return. After 2 weeks they told me the camera that I wanted was out of stock but would be in soon, and they would call me as soon as it came in. On my last call in the 3rd week, they tell me that they didn't have my return package at all, and perhaps I needed to do a tracer with UPS. I called UPS and obviously, it is out of their hands because the package was delivered and signed for. I called fumfie back and told them this and they said sorry, there is nothing they can do without the package. So now they have my camera, and I have a charge on my credit card of $679.00 plus my UPS costs, and I have nothing. They basically cost me around $700.00 and 3 weeks of aggrivation, and I ended up with nothing at all.



 

This report was posted on Ripoff Report on 02/02/2011 12:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwfumfiecom/brooklyn-new-york-11234/wwwfumfiecom-fumfie-fumfiecom-bait-and-switch-charged-for-returned-merchandise-signe-689872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now