Complaint Review: www.justanswer.com - Internet
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- Author Not Confirmed
- www.justanswer.com Internet USA
- Phone:
- Web: www.justanswer.com
- Category: Personal Services
justanswer.com Deceptive and crooked Internet
*UPDATE Employee: JA reply
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I went on the internet to look for a computer repair business. I came across this websit called "Just Answer." They said they had a computer expert that could help me. I wrote my dilemma and submitted it. THey said it would cost me 5.00, so like a dummy I gave them my credit card information. After I got the answer I was looking for they said it would cost me 31.00. After I sent my Visa card information, there was another screen that wanted me to subscribe to the website for specific amounts and times eg. 45.00 for 3/mos, etc. After I saw this I knew I was being taken. I received no answer to my inquiry. I immediately checked my bank account and the 36.00 was already removed for nothing!!!!! I got nothing!!!!
This report was posted on Ripoff Report on 05/13/2015 09:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/wwwjustanswercom/internet/justanswercom-deceptive-and-crooked-internet-1229065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
JA reply
AUTHOR: Adam-JAhelp - (USA)
SUBMITTED: Friday, May 15, 2015
Hello,
I’m very sorry to hear about your experience. I’m Adam and I work for JA. I have sent you a private message so I can take care of your refund immediately.
You may reach us anytime through the Contact Us link on our Help page. Our Customer Support team is available 24/7 to help.
Please let me know if there is anything else I can do. We’re here to help and we’ll work with you until you’re satisfied.
- Adam
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