WYNN'S WYNNS Extended Auto Warranty Insurance PHOENIX AMERICAN Warranty RIPOFF!! WYNN'S RIPOFF, trickery, double talk, false claims, no records of claims, calls, letters etc. Miami Florida

cloudshe, $135 dollar diagnostic fee they paid? Of course they did.  Would they have paid the diagnostic fee for an engine that had no compression in let's say the number 2 cylinder and for instance  75 lbs in the # 7 cylinder which by the way indicates a major problem witht the engine  on a vehicle that they would have to take the whole nose of the vehicle off just to check if it were the Cam shaft's,  bent valves or a damaged timing gear/chain just for starters?  or would they try to look for a loop hole so they didn't have to spend 4-6 thousand maybe more?

4-6 thousand dollars takes a few peoples entire contract price and throws it away , so they're more likely to do it to someone like that.

Your little 2-3 hr repair is hardly worth a strike to their record  because it is not costing them to much.The person said then had a service contract, why would they not contact them "Wynn's"  That seems a little ridiculous if you ask me.

I want to hear from someone who's vehicle needed major repairs and major diagnostic fee.

Thank you. 

i have had two claims on my zero-deductable warrantee with wynn's. 

the first case, at a dealership, the service rep was quite skeptical that Wynn's would actually pay the whole bill, including the $135 "diagnostic fee", but less than two hours later i had the problem repaired and it cost me Nothing.

the second case, i used a local mechanic.  he was unsure he could complete all the paperwork requirements, which included making some phone calls and faxing an invoice and work guarantee.  i made the phone calls, never having to wait more than 5 - 10 minutes for a wynn's rep.  all 3 reps i talked to were very professional and courteous and clearly explained what was required to meet the contract.  once the paperwork was faxed the shop received a direct deposit in less than a day. again it cost me nothing.

fact is, you CANNOT have your vehicle repaired and then afterward request reimbursement based on the paperwork.  i'm certain there would be much more consumer/mechanic fraud if it was done that way.  the mechanic has to diagnose first and THEN the insurer okays the parts/labor required at the Normal rate the shop charges.

in my experience, Wynn's has twice done Exactly what they promised, in a courteous, professional manner.  Good Company to do business with!

I agree with the report.  Wynn's acted the exact same way to me.  They will work very diligantly to find a loophole to get out of paying any claim.  You are throwing your money away if you get an extended warranty through Wynn's because you won't see a dime from them for a valid claim. 

I have many years in the car business and have sold these and many other warranties to thousands of customers. We as honest car dealers would explicitly tell the customer that, "NO CLAIM WILL BE PAID WITHOUT PRIOR AUTHORIZATION"! as it also reads on said contract under the "What to do when you have a breakdown section" by THE 1-800 NUMBER!

THE CONTRACTS ARE ALL VERY EXPLICIT WITH THIS AND ANY RESPECTABLE MECHANIC SHOP KNOWS THIS AS WELL. ALL service contracts and warranties have the right to not pay any claim that was not previously authorized by them.

IT IS UNFAIR TO SLAM ANY COMPANY LIKE THIS WITHOUT A VALID CLAIM! IF CONSUMERS WOULD READ AND UNDERSTAND WHAT THEY ARE BUYING THEY WOULD ENJOY THE PRODUCT TO THE FULLEST. BUT PLEASE DON'T GIVE ANYONE A BAD REVIEW WHEN IT IS YOUR FAULT THAT YOU DID NOT READ,UNDERSTAND, AND FOLLOW PROPER PROCEDURES.

WYNN'S PHOENIX AMERCAN IS A GREAT COMPANY WHO'S POLICIES ARE INSURED BY NATIONWIDE AND HAVE PAID MILLIONS IN CLAIMS.