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Report: #1381351

Complaint Review: X DRIVE - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Rhonda — Boaz Alabama USA
  • Author Confirmed What's this?
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  • X DRIVE 1180 N Town Center Dr Suite 100 Las Vegas, Nevada USA

X DRIVE PURE CBD Oil Took several withdrawals from checking without my approval Las Vegas Nevada

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 I made an order online for CBD oil that is claimed to help with anxiety, depression and pain. My order was to be $5.95 for two bottles. I was charged $39.95 instead. I tried the product many times and it did not help with anything it claimed to help with. The website said nothing about opening an account that would ship a bottle every month. I wouldn't do that not knowing if it would even help me. I have since been sent 2 more bottles at $79.99 each within 2 day's apart in the same month. I called to return the product I did not order and was on hold for 20 minutes then disconnected. I done this twice before calling and selecting to make an order so I could speak with someone about returning. I got an answer within 3 minutes. I was told I would have to close an open account. I never agreed to a monthly account. I was then told that I could only return one item to be refunded for the one. Even if I had agreed to a monthly account (in which I did not) I shouldn't be getting two bottles and my checking account being overdrawn for said products. The product is still just as it was when I got it in the mail. Why can't I return all of the products I didn't order and get full refund back? The product doesn't do anything it claimed it would anyway. Why would I order more for something that doesn't do what it is supposed to do to begin with. That makes absolutely no sense at all. I deserve a full refund for what they took and all they cost me in over draft and return mailing fees.

This report was posted on Ripoff Report on 06/26/2017 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/x-drive/las-vegas-nevada-89144/x-drive-pure-cbd-oil-took-several-withdrawals-from-checking-without-my-approval-las-vega-1381351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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