XHOSE PRO WORST HOSE EVER WALLINGFORD Connecticut

This company must get almost all of the hoses the sell returned since they are truly junk. I purchased the package and received 2 black hoses and 1 blue hose. Both black hoses burst the first time they where used right out of the package. The Blue one has held up but I have only used it once. The company wants you to return the damaged hose in order to get a replacement hose. You end up having to pay return postage for a hose that will most likely break again when you try to use it. The customer service people tell you that you can not use the hose at full blast or it will rupture, This means you have to turn on the water pressure very low and then open the spray end of the hose to let out water and then go and open the pressure all the way while letting the water out at the same time. You then have to turn down the pressure before closing the spray end of the hose to make sure the hose does not burst. You have to follow this procedure every time you intend to use the hose at full pressure. I this procedure is not done the hose will burst at the end where the hose is joined to the brass fitting. WHY WOULD ANYONE WANT A HOSE LIKE THIS???