Report: #748969

Complaint Review: Xhtml Junkies - Internet

  • Submitted:
  • Updated:
  • Reported By: Noah — Ohio United States of America
  • Author Not Confirmed What's this?
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  • Xhtml Junkies Internet United States of America

Xhtml Junkies They stole others work and tried to pass off as their own. Did not follow directions Internet

*Author of original report: Update on situation

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I just wanted to share my experiences with this company called XHTML Junkies. I hired them to convert a psd to wordpress. Before paying them I spoke with one their developers about the work I needed done and told them exactly what I needed. I was given a quote of 128 for the work.

I sent payment over along with the psd file and a jpg file showing how it needed to look afterwards. I also attached a summary of what needed to be done as we had discussed prior to payment.

A few days later they sent me a wordpress theme that was incomplete, nonfunctioning, and stolen from somewhere else.

I asked for a refund, that they 100% guarantee on their site, to have it refused. Showing that they are not only unprofessional but also lying thieves.

 This is a the conversation that I had with them. It goes into a lot more of the problems I had with them. They lied to me throughout the entire convo. Ignored all the issues and kept trying to focus on something else that they also did wrongly

XHTML Junkies

jenny 9:17:33 AM

Hello noah, my name is jenny, how may I help you?


noah 9:18:47 AM

hey, i been dealing with whoever is on your companies skype. and i been trying to get a refund. there are numerous issues with my project that will not be corrected.

your site says there is a 100% money back guarantee which i am wanting to use

and he is telling me no

jenny 9:19:33 AM

may i have your order no please?

noah 9:19:57 AM


jenny 9:20:29 AM

thanks fr the order number. i will check and update you in sec..

it's PSD TO Word press..am i right ?

noah 9:21:02 AM


jenny 9:21:33 AM

can you please tell me what is the problem in our work ?

noah 9:22:01 AM

first off i sent a final project preview with a lot of notes attached to the order as to what the wordpress needed to do. several concepts of that were left out

then in the psd whoever coded it and cut the image messed it up

they combined many layers into one

and made it all background images

for instance they made 5 different layers all into one image

when they all needed to be one element

separate elements*

jenny 9:23:17 AM

they are working accordingly your PSD which you provide..

noah 9:23:22 AM

no they arent

which ive already been over with him

jenny 9:23:36 AM

and when they send PSD you says looks good..

noah 9:23:49 AM

code wise

but even then

jenny 9:24:01 AM

sorry when they send Xhtml then you says "look's good"

noah 9:24:05 AM

outside of all of that there are many other issues


theres more

they didnt do the widgets right

screwed that up entirely

did not do any styling

and actually STOLE styling from another theme

left the author name and theme name in the theme information

jenny 9:24:49 AM

so if they work as per your instructiion so we will not provide refund..

noah 9:25:00 AM

left a broken admin panel in the settings

as a remenant of the theme that they stole from

so the work is not in high quality whatsoever

it is filled with glitches

does not match the psd

stolen from another theme

jenny 9:26:07 AM

and more over as per your requirment they do some changes after the work deliverd to you..

noah 9:26:11 AM

and not at all following the requirements

jenny 9:26:21 AM

didnot they ?

noah 9:26:22 AM

and i was given a deadline

which has been missed by many days now

no changes have been made since they sent the wordpress

i sent multiple emails with mistakes that they made

and nothing has been done

jenny 9:27:33 AM

they deliverd xhtml on 27th jun 2011 and wp on 29th jun 2011

noah 9:27:57 AM

on the 29th i sent back with a big list of errors and changes that needed to be done

and over the period of this weekend i sent more changes cause as i was testing it i found more bugs and major problems

the instructions i sent at the very beginning of the project upon payment were not followed whatsoever

it is what i sent payment for with an understanding that the work wolud be done

and so far it has not been done

jenny 9:30:01 AM

technical team says all work is done as per the PSD provided by you..

noah 9:30:08 AM

and they are liars

this is the first email i sent back after i got the wordpress theme

The widget ability does not work. It lists each page in the widgets area
like it is supposed to but when I add the widgets to it they do not show
up on the page.
There are 2 files attached. One is the changedneeddone.png file with notes
on what needs fixed.
The other is a preview of the design next to the inner page that you can
reference to see how the changes need to look.

so that is still not done

and is something i was told prior to payment that it would do

also in that email was an attachment with things that they did not do such as even basic styling

which was part of the psd

so they DID NOT follow the psd

the styling they used was STOLEN from another persons wordpress theme

jenny 9:32:21 AM

no they are doing coding them self..

noah 9:32:29 AM

no they arent

Theme Name: Centita
Theme URI: http://www.indonez.com/
Description: Minimalist Business Wordpress Theme
Author: Indonez
Author URI: http://themeforest.net/user/indonez
Version: 1.2
Centita - CSS File

thats in the css file

thats part of an example i showed them

they did not even update it



the top website is one that i did

jenny 9:34:12 AM

they are using the CSS which we had done in last project..

noah 9:34:14 AM

now look at the second

which is what you guys did


and no its not

thats another lie


that is not a theme you guys did in a previous project

that is code that I BOUGHT from somebody else for another site of mine

that i gave as an example

that your workers 100% stole

and when i login to the wordpress admin panel

of the theme that your company made. it still has the admin panel to confgure the options of the theme that you workers stole from

they did not even delete that

when i go to the widgets page in the wordpress admin it is also broken

jenny 9:37:54 AM

which widget is broken

noah 9:38:13 AM

filled with remains of the template that they STOLE from that do not work either cause they stripped it from the theme functions but left broken stuff throughout the entire site

and its not a widget that doesnt work. its the widgetized areas

the areas that are supposed to have widgets

which again was addressed prior to payment

and included in payment notes when i sent the money in

it was done totally wrong

jenny 9:40:38 AM

but they did the job accordingly PSD..

noah 9:40:44 AM


they didnt

already been over that

so stop saying that

jenny 9:40:56 AM

we had also ping over skype for the PSD

noah 9:40:57 AM

and changing the subject

the job was NOT done according to the psd

you guys left several areas in the psd n>

left the Roman Numeral numbers as part of the header

and not as links like i said to

did not stylize the theme like the psd was

which i emailed you all about after you sent the wordpress theme the first time

jenny 9:42:26 AM

if you need same as the jpg provide by you. you need to send same psd to us..

noah 9:42:32 AM

part of the left sidebar is totally missing

the jpg is the same as the psd

jenny 9:42:58 AM

we need same psd like this link :http://www.xhtmljunkies.com/uploads/1309043437_preview.jpg

noah 9:43:11 AM

the only thing different is that i have more icons on the jpg

which i add in myself

you guys still did ont code the psd to include that stuff

its still the exact same

you guys combined layers

you made 5 layers into 1

which is not how it was done in the psd

jenny 9:44:28 AM

can we define the widget area and post area in word press theme as per jpg?

noah 9:44:29 AM

it was all separate


and anyways lets move past the psd thing

jenny 9:45:46 AM

we need same psd as jpg then we will do the job ...

noah 9:45:58 AM

even if it was done "according to the psd"WHICH IT WASNT

there is still ALL the other issues

you guys STOLE work and passed it as your own

you guys DID NOT do what you said you would do prior to my payment

the theme is filled with bugs and BROKEN functions

many of which i said needed to work

so we have some options here

jenny 9:47:30 AM

sorry but if you want ot do your work as jpg then please provide us the same psd as the jpg . other wise we cannot help you any more..


noah 9:47:44 AM

i dont want you guys to carry on anymore work for me

you guys honor your money back guarantee that you have plastered all over your site

or i post this entire conversation on every major freelancing site

i let the guy know that you stole from his theme

and he can sue you all for plagirism and ripping him off

jenny 9:48:42 AM

we had work accodingly your PSD that's why we are not provide any type of money back to client..

noah 9:48:48 AM

you did not

 stop  lying 

i already been over this

it was not done according to the psd

jenny 9:49:08 AM

if we are not work acoordingly then and then we provide refund

noah 9:49:21 AM

you guys did not do it according to the psd

so stop bringing that back up

as you are a liar

and its getting old fast

i have already provided you with several instances of it not matching the psd

even without the jpg image changes that i want

it is still not the same as the psd

part of the sidebar is missing

the roman numerals do not link

you guys screwd up the content area

merged all the images into one

did not make them link like they were supposed to

so that is not done according to psd

so stop saying it

and that is without any of the stuff that was on the jpg image that i sent you. so do not even bring that up

and further problems

i checked, in the checkout, that i wanted seo semantic coding

and had a conversation on skype about it

and what elements needed to to be what

and i just checked

and thats not even done right

jenny 9:53:30 AM

if you need your work done as per jpg then please send us psd same as the jpg the we will do it

noah 9:53:42 AM

 i told you not to  bring that up anymore

so stop

its irrelevant to this point

jenny 9:54:02 AM

okay thanks for your time

noah 9:54:06 AM

as you guys still messed up 30 other things

jenny 9:54:18 AM

bye take care..

noah 9:54:38 AM

this convo will be posted all over

so take care yourself

This report was posted on Ripoff Report on 07/04/2011 12:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xhtml-junkies/internet/xhtml-junkies-they-stole-others-work-and-tried-to-pass-off-as-their-own-did-not-follow-d-748969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Update on situation

AUTHOR: XhtmlJunkiesScam - (United States of America)

POSTED: Wednesday, July 06, 2011

XHTML Junkies has reached out to me and has decided they will attempt to recitify the situation. They say they will be resolving all problems listed in the above message and chat dialog. The person I spoke to in this case is supposed to be talked to and I will be having my work done by another supervisor to make sure everything is done properly.


If this takes place than it will be much appreciated and shows that XHTML Junkies is willing to work with their clients to guarantee satisfaction even in extreme cases and misunderstandings.


I will keep this updated on how things go with them.

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