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Report: #553157

Complaint Review: XM Satellite Radio Inc - Detriot Michigan

  • Submitted:
  • Updated:
  • Reported By: Ronin — Deming New Mexico U.S.A.
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  • XM Satellite Radio Inc PO box 33174 Detriot, Michigan United States of America

XM Satellite Radio Inc Unlawful sales tactics Detriot, Michigan

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it's hard to purchase a new vehicle these days without it delivered with XM or Sirius satellite radio activated for an initial 3-month period. that is my story.

I did not bother to renew XM radio services and let it expire. I was hounded by their marketing to get me to renew.. now understand they deactivate services immediatley upon on renewal. I told them on the phone when called to get me to renew that i was not interested and would not renew.  Subsequently I received a letter asking why not.  I replied no interest and would not renew at any price.

To coerce subscribers who opt out by not renewing they asses a renewal charge and send it to a collection agency as an unpaid debt owed; using the Collection agency (EOS CCA) which then hounds you with telephone calls demanding renewal for the unpaid renewal fees.  Ignoring their pre-recorded messages, I received a bill from collection agency stating I owed the renewal fee.  In teh billing notice it states: "AM Satellite radio has asked us to help in re-establishing your radio service..." so you can see how undr handed XM has become.. will not take no for an answer and will sick a "debt dog" on you just to renew at their inflated rates.  G-D them and all the car makers that include radio services whether you wish or not.  Ihope to see a class action suit emerge that puts the bast'ds out of business, maybe then a more reputable and honest firm will take over.

This report was posted on Ripoff Report on 01/12/2010 12:42 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xm-satellite-radio-inc/detriot-michigan-48232/xm-satellite-radio-inc-unlawful-sales-tactics-detriot-michigan-553157. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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