XMRADIO Never cancelled when calling in to BFE.... New York, New York

Never wanted this service but, was free first year with the purchase of a new vehicle. Tried to cancelled the second year but, offered reduced rate with no automatic renewal. I accepted with the recorded promise not to automatically renew. The next year sold vehicle and called to cancel. I wrote a check for the renewal in Oct and my wife paid for the renewal too because we were in the process of relocation. I have now received collection notice with no past due notice at all.........Really...........and now its been reported to the collection agency..........unfair practice and should not be allowed.....help with this matter.