Complaint Review: Xoom Global Money Transfer - San Francisco California
- Xoom Global Money Transfer 301 Bannan St San Francisco, California U.S.A.
- Phone:
- Web:
- Category: Financial Services
Xoom Global Money Transfer After one week no delivery but message: recipient not within our service area San Francisco California
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I sent money to the Philippines about a week ago. their website said "delivery within 24 hours" and offered 3 options:
- Bank deposit
- Willcall (pickup at bank)
- Home delivery
I used Moneygram before and they delivered the money within 24 hours. when the recipient told me that she had not received anything (after 3 days) I called and talked to customer service. their response was: "you have to wait 4 business days, we don't count Friday, Saturday and Sunday"
the recipient also called their number in the Philippines several times and was not able to get any response.
Now, after almost one week I received an email that the funds would not be delivered because the recipient does not live "within their service area"
I called again and asked why they needed one week to tell me that it could not be delivered and after almost one hour on hold the answer was "the delivery person could not find the house"
Steve
apache junction, Arizona
U.S.A.
This report was posted on Ripoff Report on 01/14/2009 10:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/xoom-global-money-transfer/san-francisco-california-94107/xoom-global-money-transfer-after-one-week-no-delivery-but-message-recipient-not-within-412239. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.