XS Cargo I tried to take back my camera because the lcd screen wouldn't work and they wouldn't take it back.I had it for under 30 days and they wouldn't let me.They blamed me for everything. Kelowna, British Columbia

I bought a camera under 30 days ago and then after only a few weeks the LCD screen wouldn't work.  Then I went in to try to exchange it and they said because I didn't have a receipt I couldn't exchange it.  Even though I payed for a full 2 yr warranty.  I tried to talk to the head office and customer service and the manager and they wouldn't do anything for me.  The manager got into an argument with me.  I told her that I need this camera for my business and she said "Well if you need it for your business you SHOULD keep your receipt'.  How am I supposed to remember where a slip of paper the size of my hand went to.  Then they denied that I had a warranty, they said they had no proof of that.  I attempted to speak to the manufacturer on it and they said they couldn't do anything without the receipt and told me that the camera was already 2 yrs old.  If an item is already used and 2 yrs old then shey shouldn't be allowed to sell it.