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Report: #227695

Complaint Review: Yahoo! Inc. - Sunnyvale California

  • Submitted:
  • Updated:
  • Reported By: Albuquerque New Mexico
  • Yahoo! Inc. 701 First Avenue Sunnyvale, California U.S.A.

Yahoo! Inc. no service, no refund, incompetent customer service Sunnyvale California

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I paid ten dollars for a domain at Yahoo. A friend of mine designed the website for me and offered free web hosting. He e-mailed me the name servers which I e-mailed to Yahoo.

Yahoo never gave me my domain. I sent numerous e-mails to customer service. I did not receive competent replies or any amount of assistance.

I reported Yahoo to the BBB. A Yahoo small business associate called me and asked if I wanted a refund or if I wanted a domain. I said I wanted a domain because that was what I paid for. I was given a domain for a porn website. My website had nothing to do with pornography. It was a website for my poetry zine.

I called Yahoo customer service. The rep I spoke with lacked empathy, concern and competence. He was a bumbling idiot. He put me on hold twice. I finally hung up in disgust.

To date, Yahoo has not issued a refund. I finally asked my friend to pull the plug on the website. I will never do "business" with Yahoo again.

Misti
Albuquerque, New Mexico
U.S.A.

This report was posted on Ripoff Report on 12/28/2006 10:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/yahoo-inc/sunnyvale-california-94089/yahoo-inc-no-service-no-refund-incompetent-customer-service-sunnyvale-california-227695. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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