Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1117534

Complaint Review: YBUY Financial - Internet

  • Submitted:
  • Updated:
  • Reported By: Tammy Z — oklahoma city Oklahoma
  • Author Not Confirmed What's this?
  • Why?
  • YBUY Financial Internet USA

YBUY Financial Cricket Wireless DO NOT USE YBUY FINANIAL Internet

*Consumer Comment: YBUY IS NOT BAD

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought a Galaxy 3 from Cricket Wireless, and made payments to YBUY Financial through direct withdrawal from my bank account. The girl at the Cricket store told me the last payment would be the first week of January. I specifically asked her twice when the last payment would be ... she specifically told me the first week of January.

So today I noticed they had taken another $43 payment and I called to see why. After being on hold for about 20 minutes (I'm sure they were hoping I would give up and hang up), a customer service rep who could barely speak English told me that I had signed a contract and I had $355 more to pay for the phone. They have already taken $520.92 out of my account. When I asked her what the total amount was, she told me "oh around $1,000" .... for a Galaxy 3 that Cricket advertises for $400 new.

When I asked to speak to her manager, she put me back on hold for 20 more minutes. I never did get to speak to her manager. I am just furious. How can a company rip off the general public like that? Charging $500 interest on a $500 phone??? Somehow, they must be stopped.

This report was posted on Ripoff Report on 01/22/2014 07:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ybuy-financial/internet/ybuy-financial-cricket-wireless-do-not-use-ybuy-finanial-internet-1117534. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

YBUY IS NOT BAD

AUTHOR: dntfakeit - ()

POSTED: Wednesday, May 07, 2014

i see where you would get confused on how the payment plan works, see a rep is not going to sit there and explain the whole payment plan. you sign a paper with the whole info on how your payment plan is structered from your first payment, to disputing and finalizing your payments, instead you asked a simple question. everything is on a paper for you to read before you sign it. after reading the terms and conditions. YBUY terms are 12 months, the 1st 3 months will be w/out interest. after the first 3 months there will be interest at rate of times 2.1 of the "payment". YBUY is a no credit check financing. so that being said, they will need your bank info in order to get paid for the phone, w/e your payday frequency is your due date on the phone. ie: if i get paid bi-weekly, 1st and 16th, the those two dates will be my due date for the installment plan. and since its a no credit check, your payments are automaticlly deducted from your bank acct. if you would like to pay more on the plan then you would do an addtl manually inside the cricket store or online, and im sure over CC. now if the auto pay happens to fail there are charges for late and returned payment fees. which can add up, its on the paper...which redirects back to YOU, because you signed the Payment plan. its not BS its just you totally misunderstood the plan here.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now