Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1247577

Complaint Review: Yellow Freight - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Samples — Columbus Ohio USA
  • Author Confirmed What's this?
  • Why?
  • Yellow Freight Nationwide USA

Yellow Freight Deceit about pallet weight Nationwide

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

One pallet of rocks with 33 cardboard boxes (16"x12"x12") was shipped from a Tennessee university.  Each cardboard box weighted ~35-40lbs.  The samples were fragile and wrapped in bubble wrap and the boxes were not full.   The university department estimated the total weight at 1200lbs.  The loading dock at the university department did not have a pallet scale.  YRF said the weight was >2500lbs and charged me almost double the estimate.  I received the pallet and did not get the bill til later.  I am a 56 year old woman, not in the greatest of shape, and I can move these small cardboard boxes around without difficulty.  To meet the weight that YRF claims, each box would need to weigh 75lbs, which I could not manage.   YRF should have contacted my university before proceeding with the shipment when the weight estimate was more than twice.  My university did not weigh the incoming pallet so we have to 'trust' the weight from YRF.  I am convinced they added a steel plate or something to create a false weight.  I have used YRF for many years with shipping samples but this is the first time I have encountered such flagrant deceit from this company.  The customer service representative was absolutely rude.  When I did finally speak with a very polite manager, she assured me that she would check into the matter and call me back - but of course she never did and it's been several weeks.   I realize that it is my word against theirs so nothing will be done but I will not use YRF again.

This report was posted on Ripoff Report on 08/10/2015 12:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/yellow-freight/nationwide/yellow-freight-deceit-about-pallet-weight-nationwide-1247577. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now