Yelp Fraudulent charges Nationwide California

Yelp contacted Travelwizard.com and solicited advertising with them, stating that they would direct potential customers who were searching on yelp for luxury travel services to call our business phone or direct them to click on our website link on Yelp. The saleperson was very convincing that these customers were far more likly to purchase travel because they used Yelp to vet our business. The representive explained the cost per call and click through and extimated ampoximately $50 a month in chagres would be expected.

The following month we got charged over $700.00 for phone calls they said they transfered to our company. Our company uses a ShoreTel phone system records every call,incoming and outgoing permently and there was zero calls from Yelp. Furthermore, our receptionist asks every person that calls our business how they found us, for business purposes. We only have three phone receptionists and they are very good at what they do and none of them ever received a call from any person that found us on Yelp. 

I called and discussed this with the rep and canceled our ad, but still got charged and additional $1,035.00. 

We then contacted American Express to stop any further charges and asked them to refute the charges. We provided concrete proop of the ripoff by send our Shoretel report, and Google Anylitic's. 

American Express refuted the charges for us, but Yelp sent the contract we signed and a list of call that we suppossedly forwarded to our company to them and then American Experss let their charge go through. We repeated this process two times, and each time Yelp sent the same information back to American Express. 

My conclusion is that American Express believes Yelp, even though we have rock solid proop we did not get the calls or clicks we were charged for.

Be warned, Yelp is a scam of the worse kind, supposedly a compny that should help consumers, but is an outragious fraud.