youfit gym poor boca raton Nationwide

I was so looking forward to a pleasant time but it was not to be. Too much went wrong.

The sign up was quick and easy and the gal was lovely and that’s where it ended. My first workout day experience was awfully disappointing.

My friend and I approached the front desk. Two employees were there. One talking on phone one talking to a client.  Many minutes passed while we stood there.  Finally I asked if we could get checked in but young man said he was busy talking to someone and other than that he never acknowledged us.

Question.  Why don’t you have a self check in like so many other gyms?

Then young man said I couldn’t wear those jeans. I had to go back home to change.  Why??? Are jeans banned?

Young man was not customer friendly and clearly not trained to be customer friendly as I was made to feel minimalized.

One nice thing happened when one of your trainers approached when I was working out and had me adjust my position on a machine. This was helpful.

Regarding your double door entrance; one side is locked. Fire code?

Employees at front desk are not customer service savvy. Front desk employees need to acknowledge walk-ins. We were ignored for too long and then treated poorly.