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Report: #1472061

Complaint Review: YouFit Health Clubs - Mesquite Texas

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  • Reported By: Nese — Mesquite Tx United States
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  • YouFit Health Clubs 2524 N Galloway Ave Mesquite, Texas United States

YouFit Health Clubs want $75 to cancel membership Mesquite Texas

*Author of original report: YouFit

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I was denied access to gym because I was wearing blue jeans when I went to the gym on Wednesday January 22, 2018 and was not allowed access to the gym.  It is the new owners policy but because I never signed a contract with new owners I never knew this.

Just last week I noticed a elder man with khakis and a work shirt, and I have been a member for over 10 yrs and have worn jeans and other clothing besides gym attire without issue and so have other people. My contract was with a company called Just Fitness 4 U in Mesquite, TX. Corp off is was in Charleston, SC. They sold out to a group name YouFit out of Florida somewhere.

I never signed a contract with them. I signed with Just Fitness in 2011 and my contract with them was up 2013 and I have been month to month of $9.00 since. I never signed an agreement with YouFit. I am wanting to cancel my membership with YouFit but they say they can charge me a $75 fee per the contract I signed over 8 yrs ago with Just Fitness.

This report was posted on Ripoff Report on 01/23/2019 02:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/youfit-health-clubs/mesquite-texas-75149/youfit-health-clubs-want-75-to-cancel-membership-mesquite-texas-1472061. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

YouFit

AUTHOR: Janese - (United States)

POSTED: Tuesday, January 29, 2019

see the reply from YouFit to the Better Business Bureau

They actually lied in their explanation.  My contract had run out and I was month to month and I paid Just 4 Fitness the $(( fee hen I signed up again in 2013.  But like cell phone memberships and Dish membership and internet membershipd, once your contract runs out, it's month to month and there is not a cancellation fee cause you are month to month.  Anyways, the most important thing is I WON!!!!

  The 75.00 fee is per the contract they signed with Just Fitness 4 You. Youfit's processing fee per our agreements for our member's is $10.00. Attached is copy of agreement member signed with Just Fitness 4 You and Highlighted on the second page is their processing fee which is actually stated in her signed agreement as $99.00. I have as a courtesy cancelled her membership and waived the processing fee.

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