Your Local Rental Elders Real Estate Toowong Andrew Kenman, Nicole Satherley, no idea of customer service, incompetence, services not delivered and monies owed Toowong Nationwide

We used Your Local Rental Toowong (Elders) for approximately 18 months until the property manager we followed to this organization left. The only reason we went to Your Local Rental (a division of Elders Real Estate Toowong and owned by Andrew Kenman) was because of that particular property manager's competence and professionalism, once she left the service provided was terrible. We terminated our involvement with Your Local Rental on August 1st 2016.

They neglected to pay bills for maintenance works completed on our properties in June/July 2016 - in short - they collected "management fees" and did nothing during this period. When we requested "management funds" be reimbursed due to the lack of management performed by this organization they (andrew Kenman) refused. I then informed Mr. Kenman that should he not return ~$200 in management fees I would review his company on the internet - he then threatened litigation, neglecting to understand that the first defense against "defamation" and associated claims is - the truth.

If you are looking to have your rental property managed in Brisbane's Western suburbs look elsewhere, the level of service, incompetence and arrogance (in light of their repeated mistakes) displayed by Your Local Rental was abysmal.