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Report: #376046

Complaint Review: Your Product Bill, Inc, ILD Teleservices, Inc - Ponte Vedra Beach Florida

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  • Reported By: Henning Tennessee
  • Author Confirmed What's this?
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  • Your Product Bill, Inc, ILD Teleservices, Inc 5000 Sawgrass Village Circle Ponte Vedra Beach, Florida U.S.A.

Your Product Bill, Inc, ILD Teleservices, Inc Voice Mail Service Charge with out Voice Mail Ponte Vedra Beach Florida

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We had an extra charge of $9.15 including taxes for a sign up fee for voice mail service. We never signed up for voice mail and even when testing our phone there is no voice mail service. We left multiple messages via phone and email with AT&T, ILD Teleservices and My Billing Guys. The woman I spoke with at ILD Teleservices was EXTREMELY rude and quick to give me another number to call with my complaint. The rep with My Billing Guys said they would refund the amount to my AT&T bill--we will see...nothing so far and my trust level is not very high in this company after only one experience.

The $9.15 is not a huge amount. However, the time it takes to resolve a false charge like this is unreal! I am furious about the number of phone calls and emails I've had to make to resolve this problem. And I am ready to cancel any services with AT&T for getting themselves involved with ILD Teleservices and My Billing Guys. What a disappointment to loyal AT&T customers!

Cricket
Henning, Tennessee
U.S.A.

This report was posted on Ripoff Report on 09/25/2008 04:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/your-product-bill-inc-ild-teleservices-inc/ponte-vedra-beach-florida-32082/your-product-bill-inc-ild-teleservices-inc-voice-mail-service-charge-with-out-voice-mai-376046. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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