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Report: #1334021

Complaint Review: your.mls.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Laila — Klerksdorp South Africa
  • Author Not Confirmed What's this?
  • Why?
  • your.mls.com Internet USA

your.mls.com Guiseppe Zanotti They refusing to Give me a refund for something I never received took my money& now blindly ignoring my attempts to get my money they stole They state on website they based in Hong Kong Internet

*UPDATE Employee: Unsuccessful Payment

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I was online looking for guiseppe zanotti shoes at a discounted price and I came across this website with GZ shoes called www.Your.mls.com zanotti shoes on google search from a company & found them , communicated with them after placing a inquiry on their webpage , a reply came to me from a email selleralexa@freshdz.com saying I can place my order they are manufacturers & they have stock and will ship my item after payment online , after payment was done she emailed me to say thanks , a week passed by she ignored my emails and said it will take few more days it's a special order , thereafter I asked for images of item she said she forgot it's been shipped , I asked her tracking details she couldn't provide it , after a week she sent me a tracking EMS which she lied about the dates , EMS false tracking number and details EA198868586CN probably one of their own shipment because it was sent to them back , from shangui to shangui and on website they state they based in Hong Kong , no address no tellaphone numbers no facevook ia linked to website , I asked for a refund they refusing for week , I asked to collect item myself with courier also ignored and denied ! No matter what I tried they stole my money and now ignore me !

This report was posted on Ripoff Report on 10/19/2016 01:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/yourmlscom/internet/yourmlscom-guiseppe-zanotti-they-refusing-to-give-me-a-refund-for-something-i-never-r-1334021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Unsuccessful Payment

AUTHOR: Bianca - (United States)

POSTED: Monday, September 03, 2018

Hello friend,

I am Bianca, who worked for your-mls.com company in the United States. I knew your order friend, you placed two different orders. Your first order paid by Credit Card was not successful, I sent you emails about this problem several times, but you did not understand. Then for your second order, the two pairs of GZ shoes, we already stated that all shoes sold on our site are custom made, which need time to produce, it is just a little delayed and we indeed gave you the right tracking number, we told you to track your package at 17track.net. I also sent you a screen shot photo about your package tracking info, the tracking number finally shown that you received the package successfully, only several days delayed. Why still said you did not receive them? Hope you to tell us the truth.

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