YP Marketing Solutions YP Marketing Solutions hard sold me, then did not deliver what was agreed, did not return calls and send me to collections. Classic joke of a company. Be careful. They do not exist to make you money. Nationwide

HEre is the latest update. I called the executive gal that is now handiling the resolution so they say. I actually called her three times last week, Week of January 20th 2016. I left two voice mails which were not retunred. Then I got a hold of her finally and she said she is buried and she is trying to get to my case. What??? She said she would hadle it quicker than the previous gal that she had all converstaion stopped with. Unbelievable. She still has not called nor reached out at all. THis is truly a more than a drag out disrespectful and evil enerprize at this point. Do not use YP I highly suggest.

Well, YP responded with (and notice) they offered an email with no contact numver or name. Well, I emailed them with my contact info. I got a call from an executive gal that said she would handle this asap. I once again explained the lengthy situation and she said she would get something rectified. I told her that antoher gal had treid to call and offered to wipe out the last three months of NO service. To ce clear, since Decemer of 2014 when I signed the contract, nothing had been done to this point to build our site and adverstise. I did it all myself with no support and also remember my rep dissapeared and never got my site gooing. YP has not fulliflled the contract nor ever started it but all the while they billed me for 9 months straight without responding to my emails and phone calls. where are we at right now? Not sure can you believe it? The executive gal said to not talk to anybody else and only her. Well, another girl called and offered a settlement and I told her "the executive gal said not to talk to you". she said ok and hung up. I have not received a call even after me leaving now three voicemails to the executive gal. Nothing. To be clear again. Here we stand 1 year and a month after contract date and still nothing is being done and no communication for 9 days. I do not know what else to do but wait. I want this to be over and YP is failing big time. They owe me a refund for 9 months of payments and to wipe away the last three months that I cancelled my card on that they are trying to collect. This is beyond incompetant. Thank you.

I will update how things went, however for now its important to note the following; Since I have discussed this in length with now 8 YP agents/Reps, this will be the 9th if they respond to my up and coming email. I will also call them and spend my Monday morning talking to them and trying to get somewhere AGAIN. Please note, I am a small business owner and have spent so many hours with YP that at this point if feels like harrassement. They keep billing me with threatening collections and some new YP perosn that does not know anything about our account will call and try and help but does not help. There hands are tied to only collect money and waste other peopls time. Its really not fair. I will update soon. Thank you

Anthony, Franktown CO

Hello.

I sincerely apologize for any inconvenience and I want to make it right.  Would you mind sending us an email with your contact information and account number or business phone number at ypexec@yp.com, so we may assist you with your concerns? Kindest Regards, YP!