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Report: #558979

Complaint Review: YRC INC. - Carge Claims Department - Akron Ohio

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  • Reported By: Mike — Oceanside California United States of America
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  • YRC INC. - Carge Claims Department 1077 Gorge Boulevard Akron, Ohio United States of America

YRC INC. - Carge Claims Department Jo Perrin, Unfair Claim Practices - Dishonest Claim Reps Akron, Ohio

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We shipped a shipment with YRC and have had a bad experience with the handling of our freight claim.  I sent an email to YRC requesting the status of the claim.  I received a quick reply informing me that the claim was approved for payment, and to expect a check in 2 weeks or so.  Shortly after receiving this email I issued our customer a full refund for their damaged and returned order.  Several weeks later I received a letter in the mail saying that the claim was declined.  I have been in contact with YRC claims department for over a month trying to get this resolved, and still can not get them to take responsibility for this.  The claim rep who handled this case is Jo Perrin, and her supervisor is Gloria Hartmann.

This report was posted on Ripoff Report on 01/23/2010 02:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/yrc-inc-carge-claims-department/akron-ohio-44310/yrc-inc-carge-claims-department-jo-perrin-unfair-claim-practices-dishonest-claim-rep-558979. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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