Report: #191410

Complaint Review: Z-Tel Communications Incorporated - Florida Florida

  • Submitted:
  • Updated:
  • Reported By: Chicopee Massachusetts
  • Author Confirmed What's this?
  • Why?
  • Z-Tel Communications Incorporated Corporate Headquarters At 601 S. Harbour Island Blvd. Suite 220 Florida, Florida U.S.A.

Z-Tel Communications Incorporated ripoff billing, bogus billing, excessive billing, false billing Tampa Baltimore Florida

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We had Z-Tel as our long distance provider. Later we added online services (modem dial up for 19.95/month).

Z-Tel billed us over eight-hundred dollars in online charges in just one month!!!!

Upon confronting them with the excessive charges we were told that online access via dialup modem was billed by the minute and we should not have left our computer logged on after surfing the Net. Needless to say we were shocked. We had no idea that the we were on the clock and charged by the minute. Needless to say, we felt the charges were bogus, and to say the least unreasonable as we NEVER were billed by the minute for being online.

We disputed the charges and closed the account completely. We also refused to pay these bogus charges.

Z-Tel reported the account to the credit bureau as unpaid. This was years ago. To our surprise Z-Tel just re-reported us. The charges appear on my credit report as of 2006--still unpaid.

Go to hell, Z-Tel (oh, yes, they changed their name. On January 1, 2005, Z-Tel officially became known as Trinsic).

Chicopee, Massachusetts

This report was posted on Ripoff Report on 05/13/2006 08:00 PM and is a permanent record located here: https://www.ripoffreport.com/reports/z-tel-communications-incorporated/florida-florida-33602/z-tel-communications-incorporated-ripoff-billing-bogus-billing-excessive-billing-false-191410. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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