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Report: #1275108

Complaint Review: Z57.com -

  • Submitted:
  • Updated:
  • Reported By: Larry Weichman — Costa Mesa California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Z57.com USA

Z57.com I have been with company for 10- years nice web site...just dont ask them to do anything for you, very disorganized, just want to take your money. They took my upgrade money and have not performed as promised. San Diego California

*Author of original report: Helps to get the right person

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I have been with Z-57.com for many years, nice web sites, problem is when you pay them to upgrade something they take your money and don't perform.  They posted my new web site about 3 weeks ago ( it was an upgrade) and they posted with links that do not work.  I have tried for 3 weeks to get it corrected and have spent about 2 hours on the phone hearing your request has been escalated it will take 7 -10 business days to correct!  I cant even get a manager to call me back.  Alamode who I have another site with is much better at customer service.

Any recomendendations for a web site provider?  I am looking to make a change because the customer service is terrible and extremely slow.

This report was posted on Ripoff Report on 12/18/2015 03:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/z57com/z57com-i-have-been-with-company-for-10-years-nice-web-sitejust-dont-ask-them-to-do-a-1275108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Helps to get the right person

AUTHOR: - ()

POSTED: Tuesday, December 22, 2015

Dec. 22, 2015

Ok called them again and got Jennifer, she was amazing and worked on some other issue...the original issue is still being worked on..unfortuante it is taking so long.  I will hang in with this company after looking at other web sites..still a fairly good happy camper with them.

Larry Weichman

TeamWeichman.com

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