Zamgold.com mmorpg virtual gold service has no virtue and you get virtually nothing Internet

So I purchased a service from this website. I made the mistake of trusting the logos across the bottom that included biz rate and a few others. I also read the reviews on their website. I paid for the service with my PayPal account and the website said they would give the virtual product to me in 5 to 15 minutes. After a half hour of nothingness I return to the website. I use their live chat support. They tell me they need more time and to check in 3 hours. I start to get suspicious. I go through their website more thoroughly and it says if they don't deliver within 4 hours they would refund me. I waited the 4 hours and returned only to be told again just 3 more hours. I asked for my refund and they disconnected from me. I have returned several more time now over the course of 2 days. Their phone numbers are fake. They won't speak to me on live chat. They still have not delivered the product or the refund. I paid via PayPal so I am hoping they will refund me via buyer protection.