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Report: #1196809

Complaint Review: Zara USA - Internet

  • Submitted:
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  • Reported By: Andrew — California
  • Author Not Confirmed What's this?
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  • Zara USA Internet USA

Zara USA Zara Short shipped goods but refused to make adjustments New York New York

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I ordered several items from Zara.com on 11/30/2014.  They short shipped one item!  I phoned and emailed them repeatedly to get resolution and was ignored until I threatened in my final email that I would report them to the FTC and the DA.  Today, 12/20/2014,  I got an email advising me that they had contacted their warehouse and their warehouse thought that they were blameless!  Unbelievable!!!  This was the same warehouse that screwed up in the first place!  These people are either total fraudsters or they are just simply clueless to the fact that one cannot solve the problem at the same level of consciousness that created the problem to begin with!  Their warehouse screwed up.  They asked the warehouse if it screwed up.  Offcourse the warehouse would deny any wrong doing!  What kind of a joke is this?  The only valid explanation is that Zara are just simply a bunch of crooks!!!!  Do not buy from them!!!!  They have an F rating by the way on BBB

This report was posted on Ripoff Report on 12/20/2014 04:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zara-usa/internet/zara-usa-zara-short-shipped-goods-but-refused-to-make-adjustments-new-york-new-york-1196809. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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