Complaint Review: Zazzle.com - Internet Internet
- Zazzle.com Internet United States of America
- Phone:
- Web: www.zazzle.com
- Category: Audio & Electronic Retail Stores
Zazzle.com Zazzle Scammed a "shipping membership" out of me. Poor customer service Internet, Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I ordered a product at Christmas from Zazzle.com . One item. Ordered it, checked out, item was shipped and received. 31 days later I get an email from paypal saying that zazzle has charged me $9.95 for a shipping discount program. I certainly didn't need or want this - so I emailed Zazzle. They responded and said that since it was not within 30 days, I could not cancel, and they would not refund me $9.95. This was seriously on day 31. Until this email from paypal - I had no idea I had joined this ridiculous program. No doubt I must have not unchecked a box during check out that booked me into this. I emailed them again - before going here or elsewhere to post a complaint and asked one more time - that they were seriously not going to refund me 10 bucks because I emailed on day 31, and they have a 30 day policy. They replied and said that is correct. I was polite and simply requested the refund. They would not oblige. FAIL Zazzle.com . Poor customer service, and scamming people out of a "shipping program". Who wants that? You are not Amazon prime. I truly hope this post costs you at least 10 dollars worth of business. Something that could have easily been rectified by simply treating a customer like a customer.
I strongly advise against ordering any single item from Zazzle.com based on their shady business practices and poor customer service.
This report was posted on Ripoff Report on 01/18/2012 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zazzlecom/internet/zazzlecom-zazzle-scammed-a-shipping-membership-out-of-me-poor-customer-service-interne-824761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.