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Report: #1076554

Complaint Review: Zena Swimwear - Courtenay British Columbia

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  • Reported By: Noelle — Scottsdale Arizona
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  • Zena Swimwear 20088 55A Ave BC V3A-4K9, British Columbia Canada Courtenay, British Columbia Canada

Zena Swimwear Paid $300+ for swimwear that I never received: Courtenay British Columbia

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Like the other complainants, I placed my order and never received it. I allowed three weeks to pass before I first contacted the company, and never received a reply. I waited another week and tried a second time, using its online form, which promises a reply in 24 to 48 hours. 

I also tried calling, but the recording always says they are out of their office. 

I contatct my bank and filed a disputed charge claim. 

It's too bad that this company has failed. It seems to have had only recent complaints filed. The website is really nice, easy to use and the concept is brilliant. I was excited to receive my custom bathing suit, and I'm disappointed that they failed.

This report was posted on Ripoff Report on 08/16/2013 06:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zena-swimwear/courtenay-british-columbia/zena-swimwear-paid-300-for-swimwear-that-i-never-received-courtenay-british-columbia-1076554. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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