Complaint Review: ZENDOO ELECTRONICS - Internet California
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- ZENDOO ELECTRONICS zendoo.com/ Internet, California U.S.A.
- Phone:
- Web:
- Category: Cellular Phone Companies
ZENDOO ELECTRONICS Advertises unit comes with accessories, after 2+weeks doesn't alter list to show "mistake" in add Internet
*UPDATE Employee: We tried very hard to work with this customer
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Purchased a sierra wireless 881U modem through an ebay auction with this company based on the listing "including" a wall charger (payed $25 more then other auctions and their online store based on getting the charger). There is a sierra wireless made charger/dock available for the unit.
I received the unit minus charger and contacted them through email (dec. 6th) ( took 3 attempts 2 through e-bay and 1 out side of e-bay before they responded, they do not monitor nor respond to the built in e-mail on e-bay), that i had not received the charger they appologized and said they would send one promptly. I received the charger quickly, or so I thought it. They sent 2 sony-ericson cell phone chargers.
I contacted them again and asked for the charger,they responded they don't have any chargers.
I have asked for a $20 refund as it is less then the purchase.
I do not trust there ability to offer even a refund.
I have full email transcripts and screen captures of their site listing and original auction listing.
Jnl1105
norco, California
U.S.A.
This report was posted on Ripoff Report on 12/17/2008 07:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zendoo-electronics/internet-california/zendoo-electronics-advertises-unit-comes-with-accessories-after-2weeks-doesnt-alter-lis-402540. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
We tried very hard to work with this customer
AUTHOR: Chris - (U.S.A.)
SUBMITTED: Thursday, March 05, 2009
I remember this particular incident. The eBay listing did say that the aircard came with a wall charger. The reason for this is that our listing are built from templates. Since all of the cell phones we sell include wall chargers, this is filled in by default.
When this listing was built, our employee forgot to remove the wall charger from the accessories list.
Now, bear in mind that this is an aircard and there is no such thing as a wall charger. What the buyer is referring to is a large after market charging dock that you can purchase separately. When the buyer informed us of the mistake,we immediately apologized, explained the situation and offered a partial reimbursement.
The buyer apperantly saw this as an opportunity to make some money and demanded a free charging dock a full refund without returning the item.
Unfortunately neither of these options were possible and we were not able to resolve the buyer's problem.
If anyone wants to see the emails back and forth I would be happy to share.
Related Reports
03:54 PM
09:52 PM
New Updated 
Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
