Complaint Review: Zetronix State of the Art - Boston Massachusetts
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- Author Not Confirmed
- Zetronix State of the Art 119 Braintree street Boston, Massachusetts United States
- Phone: 877-644-7592
- Web: www.zetronix.com
- Category: sunglasses
Zetronix State of the Art returned broken glasses and they refuse to forward news ones or refund my money. Boston Massachusetts
*Author of original report: update
*Author of original report: update
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On July 19, 2017, I ordered sunglass from “Zetronix state of the art” company. After serval months the glasses had issues. I called and spoke to a Steve V, who stated to sent the glasses back to his company. Which I did on Jan 10, 2018. On March 19, 2018, I called the 877-644-7592, and only got voice mail to leave a message. I called several times, leaving my name and phone number for Steve to return my call. I even left email messages to sales@zetronix.com, with no response to them. On April 4, 2018, Steve V answer the phone and stated that it was on backorder. On June 5,11,13,14, 15 of 2018, I kept calling leaving messages on his phone without him responding back. So as of June 17, 2018, he has my paid glasses and my money.
This report was posted on Ripoff Report on 06/17/2018 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/zetronix-state-of-the-art/boston-massachusetts-02134/zetronix-state-of-the-art-returned-broken-glasses-and-they-refuse-to-forward-news-ones-or-1447781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
update
AUTHOR: Mark - (United States)
SUBMITTED: Friday, July 27, 2018
Finally on July 27, 2018. I got my replaced glasses. It took the company seven months to replace the glasses. It would of better if the company at least kept me in informed on what is going on rather then not answer my phone calls or emails.
#1 Author of original report
update
AUTHOR: Peter - (United States)
SUBMITTED: Tuesday, July 24, 2018
I called some more times and only getting the answering machine. He still not responding to me. And still no glasses nor refund.
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