Zhang Xueying  ,creative-mall.com/collections/electronic-product Helpingandserving@gmail.com Zhang Xueying  False Advertising- Bait and Switch New Territories Tin Shui Wai - Yuen Long District New Territories

I paid this seller $78.00 for an irobot vacuum with software and recieved a cheap plastic kids toy. It was the size of a household fire detector, made a loud grinding noise, tugbut did not roll, turn or vacuum. No software, no instructions, no docking station. I knew the second I opened the box I had been scammed. I contacted the seller via Paypal and was instructed to return it to an address in Hong Kong via DHS or UPS only. The quote to ship was $125-$134. The seller ignored my requests for a reasonable shipping method so I elevated the case to PayPal. The case is currently pending review.