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Report: #1453044

Complaint Review: H-Tech - XIANGGANG 999077 China New Territories, XIANGGANG 999077 China

  • Submitted:
  • Updated:
  • Reported By: wonkyuchoi — Jeju Republic of Korea
  • Author Not Confirmed What's this?
  • Why?
  • H-Tech 1st floor, Ching Pik House Tin Ching Estate, Tin Shui Wai, Yuen Long District, XIANGGANG 999077 China New Territories, , XIANGGANG 999077 China China

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I bought an iron man helmet from a chinese seller in the Instagram  

It looks like a real iron man helmet. made by iron and automatically actioned.  

they use below link's pictures and videos.

however, they sent me a small box it is not the one that I expected. it is almost $1 toy helmet 

I claim to PayPal that I would like to return my money. 

however, this bad seller just talks return fake item to us by using DHL and UPS which are a very high-cost delivery system. 

the return price is almost $60. 

PayPal customer service also talks like this. 

I think that no one returns this item to the bad seller due to the high price almost the real price of fake item. 

If you read this article, Please send mail to PayPal. we should this f***ing bad seller's action. 

This report was posted on Ripoff Report on 07/23/2018 05:59 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Individual responds

I bought an iron man helmet from a chinese seller in the facebook It looks like a real iron man helmet. made by iron and automatically actioned. they use below link's pictures and videos.

AUTHOR: Oscar - (United States)

POSTED: Tuesday, July 31, 2018

I bought an iron man helmet from a chinese seller in the facebook The item that i've requested looks like a real iron man helmet made by some kind of iron alloy and automatically actioned. The seller used below link's pictures and videos. I have already opened a case In paypal customer service department, case number PP-007-123-360-845. The Address that pay pal provided to me to return the simple mask of one dollar does not exist. Im very unhappy and i disagree that PayPal closed my case because they are suporting this supplier misarable Customer Service. PayPal tricked me to provide an official letter from DHL with a clear statement that the address for the return policy doesn't exist. I have already provided this letter with a DHL stamp on it and paypal didn't accept it like an official evidence for the case. I paid $32.89 us dollars for the fraudulent product but paypal preferred to protect the supplier after I sent to them the evidence of this recall of this product from your site. I have pictures and evidences that I was in contact with paypal. I'll like to establish contact with any PayPal manager to review the Mision and Visión of the Millions of customers using this platform. For all customers paypal means security, security at the moment that you are purchasing articles from the internet, from this experience on, I now that sure that that's nor true at all. At the beginning the customer device told that the was at my favor, at the end paypal decided to protect a FRAUDULENT SELLER. Huge disappointment.

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