Complaint Review: Zhejiang Yongkang Boco Industry & Trade Co.,Ltd - YongKang City Select State/Province
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- Author Not Confirmed
- Zhejiang Yongkang Boco Industry & Trade Co.,Ltd NO350, Tanghua Industrial Base, Shizhu, Yongkang, YongKang City, Select State/Province United States of America
- Phone: 86-579-87359990
- Web: http://www.chinaboco.com/enhtml/
- Category: Motorcycles
Zhejiang Yongkang Boco Industry & Trade Co.,Ltd Tony Xu Electric Scooters & E-Bike Fraud YongKang City, Other
*REBUTTAL Owner of company: I need to clarify
*Author of original report: Still no help from China
*Author of original report: http://www.ripoffreport.com/Update_45daf.aspx
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Listed as follows:
2 - Model NO.: ES-002 A-3 wheel mobility e-scooter
Upon receiving the shipment of my purchased goods. I found defects in the vehicles and spare parts and discrepancies in my agreed upon purchased order. I did not receive one scooter. They sent me something I didn't order. The chargers for all the scooters caught on fire when I plugged them in.
None of the ES-008 scooters worked and have defects that cant be repaired. The XB - 502 couldn't be recharged because all the chargers caught fire. I then immediately contacted Chinaboco.com and informed them of these defects and discrepancies.
I requested that they address my issues with my order immediately and had hoped that they would resolve and compensate me for my inconveniences. I received several statements stating that the matter would be looked into and that some discrepancies would be taken care of immediately they stopped emailing me and then deleted my account from their website and blocked my emails and calls and faxes. Their statements were not honored. I continued to try to get in touch with them with the intent to resolve the matter in an honorable business like manor.
After I realized I wasn't being taken seriously and that the Chinaboco.com had not followed through with its agreements to resolve some of my issues immediately. I was forced to take action and file a grievous complaint of unfair business practices. Against Mr. Tony Xu sales manager of the following business establishment: FTC, E-Consumer, FBI Internet Fraud, MadeInChina.com, Alibaba.com and Tradekey.com, Globalsource.com. Tony Xu got in contact immediately after realizing I had file the complaint where they advertised. He made more promises to resolve the issues if I would remove my complaints against him from the following agencies. Which I did thinking I we could work things out in a business like manor. After I removed the complaints Chinaboco.com blocked my emails again and never followed through with the promises they made.
Chinaboco.com did not honor their our business agreement nor did they honor their manufacturer's warranties and guarantees. They sold me a cargo container full of junk. In other to recap some of my money I had to invest in the purchase of spare parts to repair 60% of my purchase I am now bankrupted.
This report was posted on Ripoff Report on 08/15/2010 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/zhejiang-yongkang-boco-industry-trade-coltd/yongkang-city-select-stateprovince-321300/zhejiang-yongkang-boco-industry-trade-coltd-tony-xu-electric-scooters-e-bike-fraud-631603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 REBUTTAL Owner of company
I need to clarify
AUTHOR: Tao - (China)
SUBMITTED: Thursday, June 09, 2011
1.When we sign the invoice and make this business. All things had already get this man agree. And all model items had confirm by him. All people could check the model No. from our website. I have not send wrong product.
2. The XB-502 model: This man give me a picture and this number from X-TREME company website, he tell me that he want to order this style motorcycle. And I make sure that our product is the same as X-TREME show model. And still we stock three pieces this style motorcycle in our factory.
3. When he recieve the scooter, he is very happy and satisfied. and send me some pictures of the him work shop room. And we could see all products. Maybe after 10days, he tell me that happen some problem. And I let him list the problem, I will help him repair them. And I had send some chargers and other spare parts to him. But he also cant agree it. The finally, I introduced the U.S. dealer to help him fix them , but he did not take positive action. I said U.S. dealers have all the accessories you need, you can easily fix all the problems. But he asked me to make the large advertise and some advertise cloth vest , and he need them to free. And also some other additional conditions.
4. This is infomation from our invoice.
Name of Commodity and Specification Quantity Unit Price Amount
ES-008 500W 8pcs FOB NingboUSD520.00 USD4160.00
ES008B 500W 6pcs USD480.00 USD2880.00
ES-002B 700W width tire 1pcs USD330.00 USD330.00
XB502 500W 7pcs USD292.00 USD2044.00
Freight Cost Waiting for confirm
TOTAL 22pcs 2% free parts USD9117.00
#2 Author of original report
Still no help from China
AUTHOR: candianagent - (Canada)
SUBMITTED: Wednesday, January 19, 2011
After my last report, Zhejiang Yongkang Boco Industry & Trade Co.,Ltd wrote me back telling me that they were being blackmailed because of this report. Boo h*o ! They did not fix my isses with their producst and have not offered any solutions. I am now bankrupt as a result of my dealing with this company. Beware.
#1 Author of original report
http://www.ripoffreport.com/Update_45daf.aspx
AUTHOR: candianagent - (Canada)
SUBMITTED: Friday, August 20, 2010
The company is now attempting to resolve our problems thanks to filing this report.
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