- Report: #408575
Report - Rebuttal - Arbitrate
Complaint Review: Projector Lamp Center
Projector Lamp Centerwww.projectorlampcenter.com Atlanta, Georgia U.S.A.
Projector Lamp Center Charged for non-stock item, credit not received Atlanta Georgia
*UPDATE EX-employee responds: Unprofessional?
*Author of original report: Their rebuttal mirrors their unprofessional conduct
*UPDATE EX-employee responds: What a load of BS
*UPDATE Employee: www.projectorlampcenter.com
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They have a blog on their website that tries to explain what a great and good company they are and that a few customers with bad experiences shouldn't give the a "bad rap". They also have "safeguards" in place to protect their customers. "Don't be fooled", this company is reactively addressing their inferior customer service problems instead of proactively trying to make their unhappy customers become loyal repeat customers. I will never purchase from this company again.
This report was posted on Ripoff Report on 01/06/2009 08:16 AM and is a permanent record located here: http://www.ripoffreport.com/r/Projector-Lamp-Center/Atlanta-Georgia-30319/Projector-Lamp-Center-Charged-for-non-stock-item-credit-not-received-Atlanta-Georgia-408575. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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