• Report: #175628

Complaint Review: Sears

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  • Submitted: Thu, February 09, 2006
  • Updated: Sat, April 29, 2006

  • Reported By:Wailuku Hawaii
P.O.Box818017 Cleveland, Ohio U.S.A.

Sears/ Cit Bank Failure to honor Credit Protection Plan Cleveland Ohio

*Author of original report: Sears, Potential resolution

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Since I am the POA caring for my mother who suffers from alzheimers. I had requested that Sears/Citi Bank honor their commitment to the insurance contract. They have refused and I have recieved several threathening phone calls from a representative of Citi Bank and now they have refered the account to a collection agency.

They do not realize that they are dealing with a former law enforcement officer here.

Anyway I did some research. I discovered that my mom and dad have paid Sears, even before they were involved with Citi Bank for Credit protection and average of $43.50 per month for more than 20 years. My dad passed away many years ago.

I sent an letter to Sears, dated 08-08-2005 notifying them of my past attempts to resolve the matter since my mom was diagnosed with AD in 2002 when I closed the account and requested that the insurance they called credit protection be honored. Problem is these were all telephone and not written correspondence. All I get is threats and inaction. I have since informed the collection agency and Sears in a letter dated 02-03-2006 that I intend to bring both Civil and Criminal Action against them as they are in violation of and contrary to HRS 708-873 fraud and HRS 708-830 theft. Only time will tell if David will slay the Giant.

Wailuku, Hawaii

This report was posted on Ripoff Report on 02/09/2006 11:32 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Sears, Potential resolution

AUTHOR: Lawrence - (U.S.A.)

Having filed my letters of objection with the insurers, Sears and the collection agencies. Then quoting case law, ie: HRS 708-800, definitions of terms in this chapter. I no longer recieve threathening phone calls or letters. My reccommendation to others is that you contact your state regulatory agency, file a complaint and let your case be heard. If you do not speak out for yourself, the harassment will continue.Charles in Honokaa. Contact Hawaii DCCA, and file a complaint.
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