- Report: #457259
Complaint Review: Starbucks
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| Starbucks Portland Airport ,PDX
Portland, Oregon U.S.A. |
|
Starbucks I was Billed 8 times for the same transaction Portland Oregon
*Consumer Comment: I'm glad this worked out for you...
*Author of original report: Starbucks finally attempts resolution
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So what did I get? ONE refund of the $4.65, leaving only about $30 due to me. It may be a small amount, but the scope of the Rip-Off is staggering. I was informed that this problem occured in Starbuck's computer system and could affect anyone using a Debit/Credit card at their stores.
Apparently, if you do not check, you will not get fully re-imbursed, meaning Starbuck's pockets the rest. Nice 'accident', sounds like wire fraud to me. Customer service said they would forward my info to whatever computer department created this mess, but asked no summary of what charges I was disputing and they were very vague about how this would be corrected. Should I be unable to resist that yummy Lemon Pound cake, I will be paying CASH.
Greg
Beaverton, Ohio
U.S.A.
This report was posted on Ripoff Report on 06/01/2009 10:02 AM and is a permanent record located here: http://www.ripoffreport.com/r/Starbucks/Portland-Oregon/Starbucks-I-was-Billed-8-times-for-the-same-transaction-Portland-Oregon-457259. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
I'm glad this worked out for you...
AUTHOR: Striderq - (U.S.A.)
SUBMITTED: Wednesday, June 03, 2009
#2 Author of original report
Starbucks finally attempts resolution
AUTHOR: Greg - (U.S.A.)
SUBMITTED: Wednesday, June 03, 2009
All I wanted from the start was someone to go through the charges on my account and explain which were valid and which were actually due to their computer glitch. Thankfully that is finally being done and I am even getting calls back!
Turns out there are only 1-3 suspicious transactions, (yes there was a problem with anyone using credit/debit on 5/22) and I don't have to worry now whether Starbuck's computers are continuing to run amok in my bank account.
Lesson: Be vigilant and persistent
