- Report: #455633
Report - Rebuttal - Arbitrate
Complaint Review: T Mobile
T Mobile6732 Tyrone Square #274 St Petersburg, Florida U.S.A.
T Mobile One Last Heist By T Mobile St Petersburg Florida
*UPDATE Employee: cancellation policy
*Consumer Comment: Maybe
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I had renewed contracts with T Mobile for 8 years with no problem and not one late payment (4 cell phones for much of this time). When I finished my last contract, I went to their store to close my account and made the final payment. I wasn't aware that there would be one final heist --a bill almost as large as the final one I just paid.
Maybe 8 days later, friends called me on my new phone, telling me that they were able to leave a message on my old T Mobile number. TM had let my contract continue, and I felt the final bill of 80 dollars reflected a padding of charges. Relating this to a supervisor and arguing for a long while, the sup. agreed to reduce the final charge to just over 10 dollars.
Immediately, I mailed a check out and wrote on the bottom-per supervisors conversation. My check was accepted and then the bills for 80 dollars have continued ever since with no acknowledgement of any understanding or mistakes on their part.
Is any more than my AAA credit rating at risk??
St Petersburg, Florida
This report was posted on Ripoff Report on 05/27/2009 01:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/T-Mobile/St-Petersburg-Florida-33710/T-Mobile-One-Last-Heist-By-T-Mobile-St-Petersburg-Florida-455633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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