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Report: #1526323

Complaint Review: Choice Home Warranty - Edison New Jersey

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  • Reported By: Lyle — Draper Utah United States
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  • Choice Home Warranty 2147 Route 27 South Edison, New Jersey United States

Choice Home Warranty CHW Does Not provide coverage as advertised Edison New Jersey

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I have had three claims with this company, and all were horrible experiences.


1) Hot water heater failed, fine print, everything is covered EXCEPT the tank. Useless coverage

2) Built-in fridge failed, buy out offer was 2.5% of the replacement value, and after dispute, went to 5%. $400 for a fridge where the only option is a built-in which replaces at many thousands of dollars. No payment ever received.  Insulting level of payout for a ~$8000 fridge.  We even purchased a double up level of coverage due to the high end quality of our appliances.

3) Garage Door opener failing, after inspection, technician indicated the motor was worn out and failed. Refusing to cover due to a completely unrelated loose board. Even with technician on the line, refuse to cover.  Technician emphatically told the CHW claims appeal representative that the loose board was 100% unrelated to the problem with the motor.  The rail, springs and door was replaced 3 years ago, and is very well balanced.

Useless warranty, and only looks for ways to deny or provide extreme minimal payout.

DO NOT BUY

This report was posted on Ripoff Report on 05/12/2023 08:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/choice-home-warranty/edison-new-jersey-chw-does-1526323. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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