Ocwen Loan Servicing OCWEN SET UP LOAN MODIFICATION AFTER MY NUMEROUS ATTEMPTS TO REACH SOMEONE DIDN'T APPLY ALL PAYMENTS AND THEN SOLD/ TRANSFERRED MY LOAN HOUSTON Texas Internet

I CALLED OCWEN 3 MONTHS LEAVING MESSAGES ON MY LOAN ADVISOR'S ANSWERING MACHINE AND NEVER RECEIVED A RETURN PHONE CALL. EVERYTIME I WOULD CALL IN TRICK THE SYSTEM TO GET A PERSON THEY WOULD TRANSFER TO THIS SAME VOICEMAIL AFTER I JUST EXPLAINED THE LADY WAS NOT RETURNING PHONE CALLS. THEN FINALLY AFTER 4 MONHTS NOW I AM IN FORECLOSURE LADY SAID THEY WERE MOVING AND THEY RE-ASSIGNED ME, SO SHE HELPED WITH A LOAN MODIFICATION I HAD TO COME UP WITH $1,700 APX. AND SHE SD MY LOAN WAS RESTORED. WELL APX 3 PAYMENTS WERE REPORTED TO MY CREDIT THEN THEY JUST STOPPED I CALLED AND CALLED LEAVING MESSAGES NO RESPONSE!!

AFTER ABOUT 5 MONTHS APX WENT BY I GET A CALL FROM A NEW COMPANY SAYING MY LOAN WAS TRANSFERRED AND I WAS NO LONGER WITH OCWEN I TOLD THE MAN I DIDN'T RECEIVE ANY INFO. ABOUT THIS TRANSFER SO HE SAID YOU SHOULD OF GOTTEN SOMETHING IN THE MAIL I TOLD HIM I DIDN'T.

BUT I AM CONFUSED BECAUSE THE NEW LOAN COMPANY HAS THE SAME PHONE NUMBER AS OCWEN.

TINA
CLEVELAND, Ohio
U.S.A.